Leading global crypto platform built on trust | 40M+ users worldwide
- Tweets 25,488
- Following 32
- Followers 7,819
- Likes 478
Please use this link to sign up: kucoin.com/ucenter/signup
For starter, please watch this guide: piped.video/watch?v=8hJy3soP…
72
We recommend that you provide the details requested by our support team.
For reference, please check this video guide on how to submit the required information: piped.video/watch?v=bRydcTHa…
Additionally, kindly share your ticket number and UID so we can follow up on your concern on your behalf.
1
171
We highly recommend providing the requested documents to our support team to help resolve your concern.
Having trouble? Check out our guide here: piped.video/watch?v=bRydcTHa…
If you're still experiencing issues, please continue coordinating with our support team through your ticket request for full assistance.
1
77
You can find the complete details by checking the announcement here: kucoin.com/announcement/en-k…
2
84
Having trouble navigating the KuCoin platform? You can watch our starter guide here for a step-by-step walkthrough: piped.video/watch?v=8hJy3soP….
If you have any other KuCoin-related concerns, feel free to let us know—we’re here to help!
1
191
As stated before, the withdrawal service for CATS is already open.
Here's our guide on how to withdraw on KuCoin. kucoin.com/support/324684298…
1
47
Based on the screenshot you have provided, it appears that the KYC process is still incomplete. Please proceed to complete it so that your KYC application can be reviewed.
1
50
Hello there! Please be informed that there's no bypass or shortcut for the redemption period.
The redemption period is set by the staking protocol. Each cryptocurrency has its own waiting period for unstaking assets. No rewards or yield accrue during this time.
Rest assured, once it is over, you'll see your asset in your funding account. To learn more about the KuCoin staking and its rules, read here: kucoin.com/support/274344444…
53
Please wait for further announcement. Also, refer from the remarks on the CATIZEN bot.
If happens that it did not reflect after the timeframe, share your UID.
78
Hello there! Which token are you referring to? Also, if a certain token is under maintenance, you may enable the notification to be informed once it resumes.
See the image for reference.
68
Kindly refrain from making false accusation. Please know that your invitee has to make their first deposit or trade on their account and complete the KYC as well to qualify as your entry. For more details, please refer to the activity page: kucoin.com/platform/earn-cry….
2
40
Thanks for providing this info with us. Are you certain that you have video document the whole process as what the email indicates? If you are having difficulty, you may refer on the attached email video.
39
As per coordinating with the team, our customer advised uploading your photo and completing the process through this page instead: kucoin.com/account/security/….
Should you encounter further issues, please let us know so we may guide and assist you. Thank you.
3
1
47
Hi there! In such event that you have misplaced your registered phone number and are unable to receive verification codes, you may kindly refer on this procedure how to reset 👇
- Go to the Login page, and select Switch to SMS Verification after entering your password. Then, select "Phone unavailable?".
Or complete the security steps and Identity Verification. Confirm your new phone number, then submit a request to have it changed.
If you need any further assistance, you may inform us right away to help you more. Hope this helps!
1
95
Indeed, on the X platform, we are an authorized KuCoin moderator. Here is the link to our online media verification tool, which you can use to validate us: kucoin.com/cert. Regarding your problem, if there is a relevant ticket, please share it with us here so that we can rely and confirm on any essential updates from the Support Team.
56
Hi there! We apologize, if you are referring to the BTC-Segwit chain withdrawal of BTC, we suggest you to wait or to enable the relevant notifications on the appropriate page in the interim. You may be sure that our team will be aware of your feedback.
1
33
TDS is applicable when you sell in the INR/Crypto market, buy/sell in the Crypto/Crypto market & sell in the P2P market. TDS is not levied when you buy in the INR/Crypto market.
The table that follows shows exactly when and where when TDS will be applied to your transaction👇
1
120
Hi there! Kindly check the important dates here 👇. Only then may your tickets display in the Spotlight landing page, kucoin.com/land/spotlight_r6….
97
We get the point already. Please be aware that this is merely an illustration of how to confirm someone's identification. If user A, for instance, has the username @username, you should enter that information and verify the authenticity in the textbox. Since the username is merely a representation, it won't actually appear from the Telegram app. We hope this helped.
28
The total quantity of lottery tickets available to each user will be determined by the hourly average USD-denominated Net Asset Value (NAV) of USDT and KCS. Visit kucoin.com/support/318265333… to learn more.
Please refer to the table below for correct ticket acquisition based on the asset (USDT or KCS) that you possess 👇
42
Please note that the fees are adjusted according to the cryptocurrency market’s performance.
Also, it's $100, not $300.
We'll forward your feedback to the relevant team to improve our services.
135
Please use the app to check the coupons. Please read the announcement here > kucoin.com/announcement/en-t…
27
You may check here to learn that we are one of official moderators of @kucoincom: kucoin.com/cert
113
Please be informed that users are given ample time to withdraw the delisted token. Also, take note of our announcements.
1
97
If you are an inviter, you have to tell them about the event and ask them to sign up. If you've been invited, you'll need to register using the link provided in the invitation.
Details here 👇
1
161
Thank you. In order to obtain timely resume updates, we currently suggest you to enable the notification in the maintained network service on the deposit page. If this has caused you any inconvenience, we are sorry.
Furthermore, we are unable to promise when it will be available at this time, therefore we advise you to heed our advice.
1
42
Hello there! We regret any confusion this may have caused. As long as you have turned on notifications on the "Do Not Disturb" page, you won't get any. Please try to disable them and check if you will now get any alerts.
2
38
Yes, we have our own instructional video detailing how to participate in our BurningDrop Program. You can find it here: piped.video/watch?v=EJmTVJVx…
7
Can you share the remarks from the support team? Also, can you share your UID and which country do you reside in?
24
Which part of the withdrawal transaction are you having a hard time with?
You may watch this guide to make a withdrawal on KuCoin. piped.video/watch?v=n6ijzAN4…
8
Start watching this guide for starters. piped.video/watch?v=8hJy3soP…
13
Awesome! As of the moment, here are the available BNB staking products. We recommend following @KuCoin_Earn to be informed of staking updates!
34
Thanks for choosing us! We'd love you to check our youtube playlist to learn more about crypto.
For starters you may check this link: piped.video/watch?v=8hJy3soP…
39
Hi! Did you perhaps clicked on the time zone section? As it can be adjusted according to your preference. Kindly check it here:
23
We highly suggest you always DYOR first.
Kindly check out this video on how you may start your investment journey on the exchange. piped.video/watch?v=X0uthyDK…
9
Please note that we announce and share the delisting announcement on official news sites and other social media. Please refer to the image as a reference for unwithdrawn delisted tokens. You may also follow the delisting updates here: kucoin.com/announcement/deli…
11
May we confirm if you're using an app or through the website? If you are referring to order history, tap the icon right beside indicators to enable it. However, if you want to edit the chart, it's only supported on the web. Thank you!
54
