We believe that brands have a profound power to build connectivity through e-commerce. We're working to change commerce for the better!
Columbus, Ohio
Based in United States
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Transparency in fulfillment is key 🔑
This week we are talking to @CaseyA about what happened during Shipaggedon and the future of shipping and fulfillment.
🎧 Full episode - podcasts.apple.com/us/podcas…
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On the surface, a refund doesn’t seem like a big deal.
After all, you’re just losing the value of the item that was returned, right?
Unfortunately, that’s not the case.
Here's the TRUE cost of a refund. 👇
loopreturns.com/blog/the-tru…
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Customer experience...
Everyone is talking about it, but how are the best approaching it?
Tomorrow we are hosting a live panel to discuss it all.👇
hubs.ly/H0Ccbs90
1. Define customer experience 🤔
2. How to measure it 📏
3. Good vs Great experiences 😍
4. Live Q/A ❓
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BFCM was all about creating a compelling offer.
The rest of the holiday season… customer experience.
Loop, @gorgiasio, @Shefit, and @manlybands are teaming up to share their customer experience secrets.
Join us on December 9th 👉 loopreturns.com/the-state-of…
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Happy Thanksgiving 🙏
To all the ecom brands out there, good luck!
It's going to be the biggest BFCM yet. 🎁📈
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How do you build real connections with customers through your return policy?
That's exactly what our CEO @pomajp is talking about on @ecomfastlane 👇
ecommercefastlane.com/podcas…
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🔥 Introducing Bundles by Loop 🔥
The simplest bundle returns experience for your customer.
The fastest experience for your team.
And the only bundle returns experience on Shopify.
Who is going to love this more, your support team or your customers? 👇
hubs.ly/H0zbWxb0
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Are you ready for return season?
In the 2-month period after BFCM, returns are 83% higher than an average month. Find out how to influence a more profitable start to the new year through your returns experience from @LoopReturns bit.ly/3jqDjlo
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"No one wakes up late for work saying ... I'm a Victoria Secret Angel." 😇
You need to be able to build content and experiences that your customer can identify with.
Julia Friesen from @knixwear is on the podcast to explain how - podcasts.apple.com/us/podcas…
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🔊 Sound on for this one 🔊
The Exchange is now streaming 🎙️🔥
Subscribe and listen here 👇
Apple Podcasts: podcasts.apple.com/us/podcas…
Spotify: open.spotify.com/show/6H7bge…
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Shopify + Tik Tok 🤯
- Shoppable videos created without leaving Shopify
- Social commerce is picking up steam in other countries
- Are influences your competitors and not a channel?
Here's the TL;DR 👇
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It's what they choose to keep!
It’s not about what people buy for the holidays, it’s about what they choose to keep. Find out what our friends at @LoopReturns have to say about creating a better returns process bit.ly/3jqDjlo
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If you aren’t ready for return season, refunds will ruin your holidays 😬
Top ecom brands are using these tactics to turn holiday refunds into revenue retaining exchanges 👇
loopreturns.com/blog/how-to-…
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This fast fashion brand is releasing circular fashion products 😕
Why…
📣 The market is demanding sustainability 📣
Here’s what you need to know 👇
piped.video/watch?v=ie5u8sqU…
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We're in the business of returns, but you are in the business of preventing them.
That's why we put together this quick guide on the most common return reasons and how to prevent them.
loopreturns.com/blog/the-mos…
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Amazon is coming to a neighborhood near you. 🏡
They are adding 1,000 warehouses on the edge of residential neighborhoods.
- Faster shipping for Amazon 📦
- Do NOT try to match them on speed/convenience 🙅♀️
The TL;DR is right here 👇
piped.video/watch?v=iwEeaHkr…
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What happens when you bring 7 of the best apps in the @shopify ecosystem together?
You get the most comprehensive guide on turning data into experience ever created 💪
Start creating surreal experiences by picking up your free copy 👇
learn.shoelace.com/humanizin…
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Asking your customers to email you to start a return is not the high-touch personal experience you think it is.
Here's what they're really thinking 👇
loopreturns.com/blog/on-dema…
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Supreme lipstick sells out in 8 seconds. 💄
Brand collaborations are still popular, but what makes one effective?
The TL;DR is right here 👇
piped.video/watch?v=KzIC7bFi…
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