60% of customer service/support leaders report they are under pressure from leaders in enterprise to adopt GenAI.
Via @Gartner_inc
➡️ gtnr.it/40iu7XF
#GartnerCSS #AI #CX #CustomerServiceAI
@Khulood_Almani @bimedotcom @HeinzVHoenen @HaroldSinnott @psb_dc @theomitsa
Feb 1, 2025 · 9:03 AM UTC
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