Australia's leading supplier of office products & solutions for home, business & education at the lowest prices. For house rules visit bit.ly/1oP2gmU
Australia
Based in Australia
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Officeworks is proud of the inclusive and accepting environment that we have created for our customers and our team members, but we are not proud of the experience that a Jewish customer experienced back in March this year.
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@CrakkedAsylum the fee was applicable as the order was under $55, ETA's are listed during checkout prior order acceptance and are again listed on the confirmation. Apologies for any disappointment, this is the expected timeframe as our VIC warehouse is out of stock.
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@nils285 thanks for reaching out to let us know about the great service received at our Glen Waverley store! Please be assured we'll share this with management in store to ensure the team are recognised for their efforts.Take care. ^WB
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@kategoodrich thanks for taking the time to let us know about your great experience with our Epping team! We’re glad they were able to help out with your printing, we’ll be sure to pass on your thanks and kind words to the team 😊 ^WB
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@Melb468 we're really sorry to hear this and apologies for any delay on your order. Please DM us with your order number so we can investigate and assist you further. ^KO
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@dj_redize - Thank you for reaching out. Please DM us with the store and team member name so we can pass your compliment on. Take Care. ^LH
@theCoastalCity - We are so pleased to hear that you are happy with the prints that you have on hand. Thanks for letting us know. Take Care. ^LH
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@anitafromaus, Hi Anita, sorry for the inconvenience and thanks for bringing this to our notice. We will pass on your feedback to the relevant team to review and take further action. ^GA
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@JoeyKeresi at this stage the store is closed except for Contactless Click and Collect. To check the latest or future update please check the following link: officeworks.com.au/shop/offi… ^NB
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Hi @ParkesObbs, we are sorry for the delay in response to your original email. We have processed a cancellation of your order reference# 851826954 for $8.97 back to your paypal account. Funds may take a few days to appear. Stay safe ^AB
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@Rewind30yrs Hi Ross, As per the screenshot you shared, we are operating as per Government guidelines we have received. Hence check-in is mandatory in our stores. ^TS
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Hi @MsEdupreneur, we're glad to hear how great Lisa has been at our Fairy Meadow store and thank you for taking the time to provide us with this feedback. We’ll be sure to pass your compliment and recognition to our store so that Lisa is recognised for her efforts. Stay safe ^AB
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@flannelflowerwa we're sorry to hear about this and understand you're frustration. We do apologise. We have forwarded on your feedback to our Chatswood store to look into ASAP. ~NN
@danielle_twts thanks for reaching out. Kindly note A4 booklets are printed onto an A3 sheet and folded in half as mentioned under “Options & Pricing” tab on booklet link: officeworks.com.au/webapp/wc… . Hope this helps! ^NR
@chris_asir we can see a team member is looking into this for you and will get in touch as soon as they receive a response in regards to the issue. ~NN
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