Make office resources go further. This year instead of putting your write-on year planner in the recycling, cut it up to fit the bases of your green shopping bags. Look how long ours have been at work, holding more & carrying better.
@Officeworks @GreeningAust @LandcareAust
Dear @Officeworks do you do refunds if the electronic device I bought from you is not possible to setup, operate and perform the functions I need it for?
You should talk to your supplier @HPSupport@HP about why their products are so consumer unfriendly
Hi there, we'd like the opportunity to review this for you. Please send us a DM with some further details, and our team will assess the matter and assist where we can. 💙
@Officeworks Help! Yesterday I copied certified identification documents and critical legal documents only to have misplaced them 30 minutes later!!! What is the email and number of the best team to assist in retrieving the electronic copies? Thanking you in advance...
Hi, we're sorry to hear this. Please send us a private message with your contact details and any relevant information so we can investigate this further and assist you.
Tried to put in a trial order with @Officeworks to see if they work but can't complete the order. No matter if I try the website or app on any device, for delivery or pickup, it just sits on billing address despite having the address in a section above. It sits till it times out
Hi, thanks for bringing this to our attention. We're sorry you're having trouble completing your order. Please send us a private message with a screenshot of the billing address page, or contact our Customer Service team on 1300 633 423 for assistance. 😊💙❤️ nitter.net/messages/compose?recip…
I reported fraud on our corporate account to @Officeworks 6 weeks ago.
Twice by email
Once by their website
Once by phone to a person who couldn't spell fraud and didn't know what it was
Still waiting for a reply
@VictoriaPolice weren't much better
Hi, thank you for reaching out. If you have any further questions or require additional assistance, please feel free to send us a direct message, and we'll be happy to help.
@Officeworks Good morning, can you please get your team to update me on issue number 10159155 this has been a longstanding matter and I would like a prompt and customer focused response please.
@Officeworks I have submitted an email to support@officeworks.com.au with no response, is there any way to get this fast tracked with a response please?
Hello,
Thank you for reaching out. We’re sorry you haven’t received a response. Please send us a direct message with your details so we can assist you further.
@Officeworks PB seems to be broken. Called 1300 633 423, no answer. Chat kept saying it was over capacity and only created a case instead of connecting to an agent. Finally got through to someone, only to be told they had system issue and asked me to end the chat.
We are currently experiencing a system issue, which is resulting in higher-than-usual contact volumes across our support channels. We apologize for the inconvenience and recommend trying again in approximately an hour while our teams work to resolve the issue. 💙
@Officeworks I have a friend who is heading to an officeworks tomorrow and I want to do a click & collect for a computer. I get internet using a dongle can I do this with the Acer Lite N4500? Product code ACDJXSA001
Hi, thanks for your message. We're currently experiencing more customer enquiries than usual, so we'll get back to you as soon as we can. Please call 1300 633 423 if you require assistance sooner. Thanks for your patience.
@Officeworks and the discussion was not to argue on return policy only wanted to know about the policy. Didn't force anyone to take the product back. But still she showed arrogance. Didn't give her name as walked away to back of store and continued shouting
@hvjoshi2010 we're sorry to hear you've not had a great experience with us recently. Noting, we've replied to your feedback submitted via another platform, thank you.
@lzh5669 we're very sorry to hear of the wait on your order.
We've replied to your DM and will be able to check in on this further for you. nitter.net/messages/compose?recip…
That’s it. I’m done with @Officeworks 3 months straight now, I’ve gone in for a 2TB hard drive. Double row of boxes 5 deep on display. No sign saying out of stock. Take it to the front desk and line up for ages to be told “we have no stock”. Take the empties of the shelf then 😡
@DannyQ1970 we're disappointed to hear we've let you down when trying to purchase a 2tb drive recently. Can you please send us a DM to confirm the store, and if after a specific model? We'd like to share your feedback with the appropriate team. nitter.net/messages/compose?recip…
@Officeworks Hi,
With respect to order 1830245552, this is a print order at Officeworks Braddon that was submitted 03/05, and was supposed to be due 08/05. Haven't heard anything yet. Hoping to nudge it along a bit.
Purchases an MSI Claw Ultra 7 AI+ from @Officeworks . Notified by the shipping company that an empty box has arrived. And the price has dropped by $150. Absolute silence from Officeworks about a resolution.
@danielalvers We have checked our warehouse and carrier are investigating your order's delivery enquiry received today in 1021813381 and our team will get back to you as soon as we got further updates. We apologise for the delay and inconvenience this has caused.
@Officeworks Any Manager care to pop into the Forest Lodge store. It is absolutely filthy. There is not one area that is clean. Literally the stairs from the carpark have not been touched in years and it's no better in the shop. Putrid.
@Dave13986341556, Thanks for bringing this to our notice. We are passing on your feedback to the store leadership team to review and take further action.
If I call a store I'd like to speak to a real human person @Officeworks trying to call a store to check something and getting a bot and saying if I want to speak to someone I have to come in person is crazy.
Hi Crystal, sorry to hear this—that would be frustrating. Our phone system is designed to direct enquiries, but we understand it’s not always ideal. Please DM us with more details and we’ll help.