I know he has a PhD, but it is a PhD in Muslimness, so he’s not that clever.
But even so, you’d expect better from an academic than this low-grade dawah slop.
God is perfectly just as well as perfectly loving. Justice demands payment for sins. Forgiveness without payment is indifference to evil.
God’s love for us is shown in that He paid our debt on our behalf, on the cross in the person of Jesus.
That is perfect love, perfect justice and perfect forgiveness.
Contrast that with the Mohamedan Allah, who hand waves Mohamedans into Paradise if they’re sorry. As long as they kissed a black stone in Mecca.
It’s pretty pathetic that God in your belief system is unable to forgive sin-debt and demands payment. Such a God is neither loving nor forgiving, but rather He is a miser.