PerfectServe is the the engine that schedules the right clinicians, equips them with the info they need, and keeps patients in the loop.
Knoxville, TN
- Tweets 9,748
- Following 2,748
- Followers 2,295
- Likes 1,067
Pinned Tweet
PerfectServe has always been about creating connections.
Our new logo, the Signal, is two waveforms that represent all of the disparate pieces of information our technology ingests and converges into coherent outputs for clinicians.
Visit PerfectServe.com for more.
1
22
Our CEO Guillaume Castel spoke with @hcittoday editor John Lynn about what we're aiming to accomplish with AI: "We get the right information to the right person at the right time using the most appropriate channel, no matter where."
Full interview: bit.ly/4d2rHni
16
You may have noticed we've been a little quiet lately. Not to fear!
As PerfectServe nears 30 years in business, we figured it was time for a new look to accompany us into the next chapter of growth, innovation, and partnership.
Stay tuned Monday for the full reveal. 馃憖
3
41
The 7-on/7-off #hospitalist schedule has been a mainstay for a long time. But does that mean it's automatically the BEST schedule?
That's a question we like to discuss with our hospitalist group customers.
13
Too many medical practices still struggle with call management.
When this process is broken, everybody feels it.
With Intelligent Answering powered by #ConnectiveIQ, PerfectServe is deploying AI to transform call handling: bit.ly/4y3cdYg
23
If you're working with PerfectServe, remember one mantra: We can integrate with that.
Read Hospitalogy's take on how PerfectServe fixes broken clinical workflows, mitigates burnout, and brings care teams together: bit.ly/4zlgrf7
22
Introducing Intelligent Answering powered by #ConnectiveIQ: bit.ly/4qe1SGk
Featuring the first application of our AI agent, Sloane, this is AI call handling that draws on 30 years of clinical workflow and communication expertise.
41
Healthcare contact centers are struggling under the weight of dated, disconnected tech stacks.
We spoke to 100+ health IT and operations professionals to learn why so many hospitals feel stuck with legacy contact center vendors.
Full report here: bit.ly/4uRylTj
23
There is no one-size-fits-all #scheduling template that can possibly work for every healthcare specialty.
The variance from location to location, provider to provider, day to day, and specialty to specialty is exactly where Lightning Bolt thrives.
1
15
On Fridays, we love to celebrate nurses!
Kari Treadway is an Educator at @UWHealth SwedishAmerican Hospital. She also happens to be the winner of the 2026 #NursesofNote Clinical Innovation & Impact Award.
Read why she's a winner: bit.ly/4fublpf
14
Going live with a new #answeringservice vendor doesn't have to be intimidating. 馃
Thanks to decades of collective expertise on a team headed up by the fearless Karley Paul, we've got the onboarding and go-live process down to a fine art.
14
Remote work has lots of benefits, but for Colin Beatty, one stands above the rest. Hint: 馃悤.
PerfectServe's remote-first approach to work gives our team members greater flexibility, and it allows us to recruit the best & brightest regardless of location.
#RemoteWork
1
14
What's your old switchboard tech REALLY costing you?
For Munson Healthcare, the cost was an unreliable communication app, limited integration opportunities, and hefty recurring fees for pager upkeep.
See how PerfectServe helped: bit.ly/4flD1eo
1
11
This #radiology group had long dreamed of expanding its interventional radiology service line to five days a week.
With Lighting Bolt Scheduling deployed, they were able to gradually adjust assignments until they had five full days of interventional coverage.
1
20
San Juan Regional Medical Center CIO John Gaede recently sat down for an episode of @hcittoday's CIO Podcast to discuss why their PerfectServe rollout is the most important project his team is undertaking
Check out the full episode here: bit.ly/4eRi0cD
1
12
Why are #hospitalist schedules difficult to build & manage? Let us count the ways. 馃槵
Between the size of many hospitalist groups, the varying locations their providers are credentialed for, and the necessity of maintaining continuity of care, the complexity adds up fast.
15
Across specialties, something like 80% of phone calls to medical practices are non-urgent.
When you're thinking about finite resources like a provider's time, non-urgent appointment requests and medication refills shouldn't jump the line in front of a truly urgent patient call.
13
We surveyed 105 healthcare IT & operations leaders to learn all about the current state of the #contactcenter.
Read the full report to learn why "good enough" tech is no longer good enough: bit.ly/4uRylTj
17
