Marketing and growth exec | Innovation leader | Growing @resumption_co | Board #FrenchTech Australia | Quondam fui aliquis, nunc umbra.

Sunshine Coast, Queensland
Welcome to my Twitter page. I tweet about what I do - and like: 🤓 Entrepreneurship/Intrapreneurship 🤓 Marketing/Social Media 🤓 Technology ... And the occasional rant - or piece of smart.
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Tools =/= skills.
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Write to think - and think to write (better). Remember that putting thoughts on paper (pen + paper) helps process and retain information. Similarly, not delegating thinking, or writing, helps retain and develop expertise. HT Jay Yang #Expertise #Marketing
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Trust is the currency of business. Always has been, and even more so these days. #BackToBasics
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Good ol' truth for brand management - and risk management: associate with the right people... #InfluencerMarketing #KOL
Brands are so worried about getting caught up in the influencer discourse that they’re starting to outline tennis etiquette for people invited to the US Open by them.
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The good ol' basics... Not the current shiny object but what actually drives, or at least impacts, your business. Decades old, never truer. #BackToBasics
Before you invest in a channel, be like Tracy. Do a little audience research. It's such an easy way to avoid wasting budget and effort.
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Today's conversation 🙂
who made this masterpiece ?
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And goodbye Sydney.
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Good morning Sydney.
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Grew up around farmers in Brittany. Deals got sealed with a handshake. No lawyers, no fine print, just your word and what it was worth. I started in sales and it still was true, early 2000's. That doesn't scale to strangers on the internet.
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But it turns out proof still beats promises, it just looks different now: what you've actually shipped, what's verifiable, what holds up when someone checks. Trust never went out of style. We just forgot it needs receipts now.
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AI after you ask it to double-check its answer... "You're right, I was wrong". 😶
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Btw, Marcus Aurelius wrote this 2000 years ago.
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Must-read article for anyone whose job involves *thinking* nytimes.com/2026/08/04/opini… "The problem with writing with A.I. is that it’s mentally enfeebling... What, uniquely, does writing do? ... It compels thinking in ways that silent contemplation or spoken language rarely can."
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The old rules of marketing are winning in 2026: - Distribute, - Research and share (solid) findings - Collaborate (and cross-amplify) = Trust marketing (vs AI / "alternate" content)
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As customer journeys change, we need to address intent and context as prospects come already educated and prepared, not seeking education and information anymore. #CustomerJourney #MarketingTrends
#Marketing isn't a pipeline or a closed-loop engine (Flywheel). It's an Orbit. Customers don't move in straight lines; they circle a brand at different distances. Our job isn't to push them down a tube, it's to make our Core so compelling that they naturally pull themselves in.
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Customer experience done both well and not so well, by @Qantas: Frequent Flyer experience and sending stuff, aka ego stroke, good. Snail mail coming in before a long awaited answer by support, and subsequentl complaint, not so good. Good #CX starts with service.
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