Let me guide you to our Support team. Please follow the steps below:
1. Visit our Help Center.
2. On the right-hand panel in the typing field at the bottom, type your inquiry.
3. If you have a store, click "Select a store to get personalized answers" and log in to your account. If you don't have a store or wish to continue with our general support, skip this step.
4. Type your inquiry in the text box at the bottom.
5. Click on the prompt that's closest to your inquiry. If the prompts are irrelevant, type "Get me to support".
6. If you've already logged into your account at Step 3, you'll be connected to our Support team directly. Please follow the prompt to prepare a screenshot or relevant information while you wait in the queue. One of the Support Advisors will be with you soon.
If you didn't log into your account at Step 3, please follow the prompt and click "Select a store" to log into your account of the account in question.
If you can't access your account, click "I can't access my account". Follow the prompts to receive Account Support.
If you don't have a store, click "I don't have a store". You will need to create a store to receive live support.
If you want to report a merchant, please go to
bit.ly/4fqxOlb and file a claim.