VP Marketing at @Loopreturns. Formerly @getzaius, @followcontinuum & @constantcontact. 4 years of NCAA athletic eligibility left.

Boston, MA
To all New Englanders complaining about the heat this week and the snow in the winter:

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Me to @Superhuman, because you FINALLY got me back to inbox zero.

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If you’re a brand who can’t figure out how to think about free shipping on returns, let me tell you a little story:
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It’s a customer who purchases once, refunds once, and never comes back.

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They used these two strategies that got them a *100% LTV in customers who process a return* loopreturns.com/blog/how-chu…
Rooting for @walkeepaws HARD tonight on @ABCSharkTank 🐕 🐩 🐕
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Great weekend. Got to watch Brady win another ring. Awful weekend. Had to watch Brady win another ring.
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Why hasn't anyone in #ecommerce figured out how to make returning a BUNDLE easy yet? (pssst...we figured it out) 🔥 Bundles by Loop 🔥 👕 Exchange a single product within a bundle 🧺 Exchange the entire bundle 💻 Set your own rules for how bundle returns work Check it out 👇
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The playbook for #ecommerce growth has changed. That's why we created The Exchange. A podcast dedicated to building REAL connections with customers through brand, loyalty, and post-purchase best practices. And we have ecom giants lined up, ready to give away their secrets.
🔊 Sound on for this one 🔊 The Exchange is now streaming 🎙️🔥 Subscribe and listen here 👇 Apple Podcasts: podcasts.apple.com/us/podcas… Spotify: open.spotify.com/show/6H7bge…
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Listen. I know marketing. This is marketing.
“I’ll tell you what we’re on a big Domino’s kick at the moment. It’s so good”- Rory McIlroy speaking truth to power
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Also if you’ve ever tasted pizza, you know.
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I've joined @LoopReturns as their VP of Marketing 🚀🚀🚀 And there are three reasons why 👇👇👇 #ecommerce #Shopify
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Super valuable info from @ShipBob
Just launched: carriers.shipbob.com/ All major carrier data and trends on transit times since January 1. This is v1, but very valuable in how you decide to ship today. We will be adding a lot more in the coming days. What else do you want to see?
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I wish either of my kids would sit on a Zoom call with me. One is too shy, the other would destroy my keyboard in 10 seconds.
A remote work revelation. Dads: there is a child that is awake in my house so I cannot possibly meet because they may make a sound. Moms: [three children on her lap] In closing, thank you for listening to this in depth presentation. Have a productive weekend, everyone.
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