Post Purchase Surveys for @Shopify Stores. Find out more about your customers with AI-powered surveys. Get started free in under 5 minutes.
Brighton, UK
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Picking a giveaway winner is the fun part. Fulfillment is where the admin starts.
Plan the claim flow before launch: delivery details, Shopify order, deadline, reminders.
UserLoop Contests now handles those steps from Results:
userloop.io/releases
ALT UserLoop-branded card reading “The winner is picked. What happens next?” beside the real Contests winner redemption screen, showing options to create a Shopify draft, create an order automatically, collect delivery details, or handle fulfillment manually.
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Lots of improvements to the UserLoop Surveys MCP Connector... it just got more visual.
Since launching in March, our MCP has become a super popular way for Shopify merchants to be able to query their customer survey data at scale.
We just added lots of new features to our MCP including support for showing chart visualisations inside Claude and ChatGPT.
Ask a question about your survey data and UserLoop will return the right visualisation to help you understand what's going on.
Read more in the docs here: docs.surveys.userloop.io/hc/…
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What if you could chat with all your customers at once? Introducing the UserLoop MCP Server for Claude and ChatGPT!
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Chat with your survey data on Claude or ChatGPT with the UserLoop MCP.
Identify ICPs, customer frustrations, how people heard about you and much more by chatting with your survey data.
All this is included on our $19/m unlimited plan!
Get started at userloop.io
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Add an App Block to any page to collect feedback right on your product pages - or any other page!
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Add beautifully designed popups to any page in your store. Trigger them based on scroll, exit intent or delay.
Collect data anonymously or let users provide their email to unlock our discount code generation.
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New in UserLoop!
✨ Chat to your survey data in Claude and ChatGPT with our new MCP Server!
💥 NEW Shopify Poup Up and App Block Surveys. Collect high quality customer data on any page of your store.
All included on our $19/month unlimted plan.
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New in UserLoop - custom domains!
You can now hook up your own domain name to any of your surveys, eg survey.yourbrand.com
It only takes a second, simply head to your survey settings tab to get started!
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🔥 Big UserLoop update: A totally designed response view.
Filter customer responses by question, answer, survey, or UTM—like who came from your Instagram campaign.
Real-time feed, full context, all in one click.
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Did you know that Gift cards have ranked as the most requested holiday gift in the U.S for the last 17 years!
Learn the top 9 reasons customers love gift cards and learn how best to best deploy to hit those heady Christmas revenue targets. eu1.hubs.ly/H0fgclk0
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You will have heard all the promises!
Now learn how intelligent AI is transforming data into e-commerce growth eu1.hubs.ly/H0f6Yhd0 #customerfeedback #AI
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Just launched: UserLoop's AI Insights Hub!
Effortlessly turn customer feedback into insights to drive eCommerce growth. Ready to unlock your customer data? eu1.hubs.ly/H0dLGJ90
#UserLoop #Ecommerce #AINew Release #CustomerFeedback #CustomerExpereince
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These both also work with our built in AI... so UserLoop can automatically write questions tailored for your brand ✨
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2 new question types now available in all UserLoop Survey types, lots of people have been asking for these 👀
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Online Retailers - Don't miss the Top 9 best practice tips on how to effectively run a Net Promoter Score (NPS) Survey, designed to help you maximize customer insights.
#customerfeedback, #nps #customerinsights #VoC
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Learn how to turn cart abandonment into positive growth tactic to help support your e-commerce growth.
Check out this essential blog here - eu1.hubs.ly/H0bQT_Z0
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Safeguard your e-commerce decisions with our free confidence interval calculator. Get reliable survey results, better customer understanding and data precision - eu1.hubs.ly/H0bQxJ90
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Learn the top tips and best practices to perfect your VoC surveys. Helping you enhance experience, and ultimately drive more sales.
eu1.hubs.ly/H0bQfY20
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Calculate Your Store's NPS for Free with UserLoop's New calculator.
Learn about how it can help transform your business in our new blog -
eu1.hubs.ly/H0bQ4sR0
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Three Hours!! That's it Folks! The Thrill of Bargain Hunting: New Research Reveals Post-Purchase Glow Lasts Over Three Hours!
eu1.hubs.ly/H0bLjxH0
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Don't miss the Margin of Error Calculator for E-Commerce. Find our why It Matters and How to Calculate It
eu1.hubs.ly/H0bLjmv0
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Need to brush up your post purchase survey strategy to improve response rate and results?
After supporting over 1,000 customer here are our top recommendation's on essential questions to ask.
Learn more here - eu1.hubs.ly/H0bHW5D0
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Latest figures on online spend for Europe. Its good news as 12% growth. Read the full story here - eu1.hubs.ly/H0bFDlG0
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We've made lots of improvements to our demo Shopify store where you can test out UserLoop for yourself.
Simply order a free test item and you'll see exactly how our surveys work at every step of the journey, from checkout to email.
Try it out! userloop.myshopify.com/
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Unlock insights with our VoC Template—design effective surveys, use AI to aid analysis, and boost satisfaction. 🚀 Download now!
👉 Click to Download: eu1.hubs.ly/H0bB0vb0
#CustomerExperience #VoC #UserLoop
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🚀 New Feature Alert: Margin of Error Calculator! 🚀
Easily calculate the margin of error for your surveys and gain precise customer insights.
Try it now! 👉 eu1.hubs.ly/H0byh7B0
#UserLoop #SurveyTools #Ecommerce #CustomerFeedback #NewFeature #DataInsights
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Did you know UserLoop has an AI survey generator?
We research the web to learn about your store, the products you sell and your typical customer profile and use that to write survey questions tailored to you.
Oh, and did we mention its free? 👀
Try it: eu1.hubs.ly/H0bybCQ0
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🤖 Our AI assistant just got smarter! It now creates survey questions tailored to your store's brand, products, and customers. Get personalized insights with just a click.
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💳Gift card incentives are now available for email surveys! Reward customers who respond with a Shopify gift card to spend in your store. Boost response rates and customer loyalty in one go.
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⏭️ We've launched Auto Proceed for checkout surveys. Boost your response rates as customer answers are automatically submitted and moved to the next question. Find it in Survey Settings now!
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Excited about migrating your @Shopify order status and thank you pages to Checkout Extensibility after Editions?
We've put together a quick video on how to get started with surveys, it's only few clicks! 👀
piped.video/lZOy_FuEavU
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We've released a free tool to help you write high performing post-purchase survey questions for your @Shopify store 👀
Try it here, no signup required! userloop.io/ai-survey-builde…
Just put in your site's URL, we'll research it and make some questions for you ✨
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UserLoop analyzes post purchase survey responses with AI to identify the most common topics, no need to read thousands of individual responses!
We even work out AOV and total sales volume for each topic, based on Shopify sales data.
AI analysis included on every plan 🔥🤖
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UserLoop is the ultimate post purchase survey app for Shopify stores. Collect and analyze customer feedback with the power of AI.
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🌎 UserLoop now supports automatic translation of your surveys into over 100 languages.
Get insights from customers globally in their preferred language, whether at Shopify checkout, via email, or link.
Check out the demo on YouTube: piped.video/AvomP5nZcFg
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Skincare and cosmetics brands can learn a huge amount about their customers by just asking the right questions.
We take a look at some examples from leading brands - what are the best questions to ask, and when do you ask?
piped.video/oY3dXzId1_o?si=TpLy…
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🆕 UserLoop Analytics! AI analyzes open-ended Qs, segments customers by purchases, & gives you insights in seconds. Get to know who your customers are and what they want 👀
piped.video/watch?v=cEFutbC8…
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UserLoop now supports Shopify Checkout Extensibility 🎉
Add the survey app block to your Thank you and Status pages in under 2 minutes, and start collecting valuable customer feedback!
Here's a quick demo:
piped.video/lZOy_FuEavU
Also supports our discount incentive feature!
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🤔 Remember when surveying customers... target questions to specific products!
This not only helps you identify specific ways to improve each product, it lets you target incentives and discounts more effectively.
More on this from our recent chat with CX expert @realPaulLeads
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Building up a set of customer avatars helps you learn how different groups of customers use and value your products.
It all starts with asking the right survey questions in the buying journey, analyzing responses and grouping customers based on their responses.
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Shopify Plus brands like Aventon are understanding their customers like never before with UserLoop!
Surveying customers at every touchpoint to discover ways to improve customer experience and boost profitability.
Still time to get started before #BFCM!
apps.shopify.com/userloop-re…
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🚨 Just in time for Black Friday, we've launched UserLoop's integration with the Meta Conversion API.
Top brands using UserLoop are already seeing amazing results. Get ready for the biggest sales day – setup takes just 5 minutes.
Watch the demo: piped.video/watch?v=7--cxOb2…
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✨ We've given our app UI a refresh to make things easier to use.
🧐 A new wizard to guide you around key tasks, helping you improve response rates
📈 Key stats at a glimpse on your dashboard
🔥 A live stream of the latest customer responses
📋 Clear new response layout
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✨ We've made some improvements to our Survey Copilot AI.
Type in your question and UserLoop will recommend which options you should add for customers to choose from, trained on your own brand and product range.
Build high-quality survey questions in seconds!
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Next week is UserLoop #FeedbackWeek! We'll be announcing major new updates across the platform every day.
Listening to customers to understand what they want, where they come from and how to improve can transform your business.
Can't wait to show what we've been working on 😁
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Our AI assistant will help you set up your email in under 30 seconds, automatically suggesting all the copy and layout based on your selected discount.
Customize timings to control how long after purchase the reward is sent to the customer.
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Typically, industry average redemption rates for coupons is around 1%.
When looking at a window of 30 days after a post-purchase survey coupon was generated, we saw an average of 8.5% being redeemed by customers on a follow-up order.
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