Picking a giveaway winner is the fun part. Fulfillment is where the admin starts.
Plan the claim flow before launch: delivery details, Shopify order, deadline, reminders.
UserLoop Contests now handles those steps from Results:
userloop.io/releases
ALT UserLoop-branded card reading “The winner is picked. What happens next?” beside the real Contests winner redemption screen, showing options to create a Shopify draft, create an order automatically, collect delivery details, or handle fulfillment manually.
Lots of improvements to the UserLoop Surveys MCP Connector... it just got more visual.
Since launching in March, our MCP has become a super popular way for Shopify merchants to be able to query their customer survey data at scale.
We just added lots of new features to our MCP including support for showing chart visualisations inside Claude and ChatGPT.
Ask a question about your survey data and UserLoop will return the right visualisation to help you understand what's going on.
Read more in the docs here: docs.surveys.userloop.io/hc/…
Survey timing changes the answer.
Ask attribution, hesitation, and purchase motivation right after checkout.
Ask product satisfaction, NPS, and improvement questions after delivery.
Fresh memory and real usage are different moments.
Klaviyo flows get smarter when they react to survey answers, not just purchases.
One post-purchase question can improve onboarding, rescue low-confidence buyers, and sharpen winbacks.
userloop.io/post/klaviyo-pos…
If a post-purchase survey says Instagram drove the sale but your dashboard credits branded search, do not assume the survey is wrong. One shows remembered influence. The other shows the measurable click. Useful attribution usually needs both.
Awesome new review for @UserLoopHQ about our MCP connector for Claude!
So cool how stores can use it to pull in large amounts of customer feedback into Claude for analysis, people are using it in ways I never imagined ❤️
A useful customer feedback loop is simple:
ask → group themes → make 1 change → check if the issue drops
The mistake is stopping at collection. Survey responses only matter when they change product pages, flows, support macros, or offers.
Email personalization gets better when you use survey data, not just clicks.
Ask what customers want and what nearly stopped the order.
That gives you better segments and more relevant flows.
More here:
userloop.io/post/personalize…
Popup discounts work harder when you ask 1 question before revealing the code.
You get:
• zero-party data
• the real objection
• better follow-up segmentation
Simple framework:
intent question → friction question → code
More examples here:
userloop.io/post/survey-trig…
95% of visitors leave your Shopify store without buying.
Most exit popups ask for an email.
Better approach: ask WHY they're leaving.
One question → real signal → still offer a discount.
Full playbook 👇
userloop.io/post/exit-intent…
New in UserLoop!
✨ Chat to your survey data in Claude and ChatGPT with our new MCP Server!
💥 NEW Shopify Poup Up and App Block Surveys. Collect high quality customer data on any page of your store.
All included on our $19/month unlimted plan.
Chat with your survey data on Claude or ChatGPT with the UserLoop MCP.
Identify ICPs, customer frustrations, how people heard about you and much more by chatting with your survey data.
All this is included on our $19/m unlimited plan!
Get started at userloop.io
If this is you, I'm hosting a DTC basketball run in NYC on Nov 16th at 3pm.
100% free thanks to @UserLoopHQ 🙏🏼
Details/sign up: partiful.com/e/cmaNtGeVSQCrZ…
DTC brand founders/operators only for now. If you're a SaaS/Agency, you can still put yourself on waitlist.
🏀🏀🏀🏀🏀🏀🏀
New in UserLoop - custom domains!
You can now hook up your own domain name to any of your surveys, eg survey.yourbrand.com
It only takes a second, simply head to your survey settings tab to get started!
Super excited to ship the biggest ever update to @UserLoopHQ today, here's some of what's new!
🎁 AI powered quizzes! Increase conversions with AI powered quizzes that match customers to the perfect product.
UserLoop generates the questions for your quiz and uses AI to generate recommendations based on customer responses.
You can customize the AI to your brand's tone of voice.
Either let our AI take care of matches or boost certain products so they're more likely to be recommended.