‼️ Public statement regarding the BitMart VAL market
After approximately nine months, withdrawals for VAL on BitMart were never enabled. Despite repeated discussions with BitMart, the situation remains unresolved.
Given these circumstances, we believe our continued listing on BitMart is causing harm to the Validity project. In over a decade in the cryptocurrency industry, this has been our worst exchange experience. We were looking for a reliable exchange partner capable of delivering a fully functioning market. Instead, Validity paid a $30,000 listing fee and received a market where withdrawals were never enabled, while the repeatedly discussed Upbit connectivity was never realized. We subsequently requested a refund, but BitMart did not respond and has not communicated with us since.
We have retained the full chat history documenting our discussions with BitMart regarding Upbit connectivity. Should it become necessary to clarify the facts surrounding this matter, we reserve the right to make relevant portions of that correspondence public.
As part of our ongoing commitment to protecting investors and acting in their best interests, we have requested that BitMart proceed with the delisting of VAL. We have also requested that withdrawals be enabled prior to the delisting so that users holding VAL on BitMart have the opportunity to withdraw their coins.
We will provide further updates as they become available.