Head of Global Innovation, @ServiceNow | 1x Best-Selling Author | Futurist | Keynote Speaker | Digital Anthropologist | Other Socials @BrianSolis | X's are mine
AI doesn’t need to get better for companies to get more value from it. Companies need to stop wiring it into outdated work. Let's get right to the heart of the ROI problem. If you automate bad work, you don’t get transformation. You get faster bad work.