agentic commerce at @blocks

New York, NY
Square sellers can now accept agentic orders from Google’s Ask Maps. And we’re just getting started. More to come. squareup.com/us/en/press/ask…
18
17
106
59,091
Muse Charm + Airpods = iPhone. I love the tamagotchi form factor. Don't think we need these bricks in our hands anymore. Less screen time, more time spent in the physical world.
Now is the exact time @spacex and @meta should release an iPhone competitor with no apps — just agents and optimized for local AI and privacy
1
72
Conrado Brenna retweeted
One of the most fundamental decisions we made early on with @Muse, was to contain every message in a bubble, like a chat app. Attaching the earliest comparison I could find – showing no container vs. the initial bubble treatment we used. A founding principle was that Muse should feel like an entity not a tool. It’s an agent! Not a search box. And one of the clearest patterns to imply this is a message bubble. Ironically, years before, I had argued for the exact opposite model.
74
26
1,253
99,622
Square sellers can now connect to Apple Business, making them first class citizens of Apple Maps and Siri. Excited to get this foundation for Apple agentic commerce built. More to come. squareup.com/us/en/partnersh…
3
1
14
9,593
Fascinating. Wonder if/how the customer UX will change should a card be issued by a private credit firm. Will KKR/Blue Owl/etc. get into the weeds of authorization processing rules, disputes, chargebacks, 3DS? wsj.com/finance/banking/priv…
1
154
Conrado Brenna retweeted
The home doesn’t belong to one person. Neither should its assistant. Meet Orbits.
90
23
314
346,943
Conrado Brenna retweeted
Users won’t be necessarily able to articulate it — but they are going to be increasingly frustrated when companies are holding back inference, restricting tokens naively at the cost of performance Once you have tasted the nectar of scaling tokens you just expect it
43
8
319
31,076
Conrado Brenna retweeted
Random thoughts on the agentic shopping paradigm shift: 1. $AMZN: The initial reflex is predictably defensive, just throw up a walled garden around the store. Amazon will almost certainly run its own shopping agent, but the endgame is likely agent-to-agent negotiation: an external agent, e.g., OpenClaw (ops, Muse I mean) passes intent and constraints, and Amazon’s internal agent executes and settles the cart. Ultimately, physical logistics density and endless FBA SKU depth remain an unassailable moat. You can disintermediate the frontend, but you can't hallucinate the warehouse. 2. $SHOP: Seems like a structural winner. The long-tail merchant no human would ever browse, or even know existed, suddenly gets indexed and surfaced by autonomous agents scraping for exact specs. It levels the discovery playing field, unlocking massive incremental GMV for Shopify and its merchant base. 3. $GOOGL: The real structural loser here is search advertising. Agents don’t browse SERPs, care about SEO, or click Product Listing Ads (PLAs). Merely building a proprietary shopping agent would miss the point; Google needs to reinvent its core monetization rails from scratch, essentially building an auction architecture for machine-to-machine discovery (bidding on agent consideration sets). Even if Mountain View has the technical muscle to pull this off, the narrative damage and multiple compression will hit first. By the time the product ships, the market will have already de-rated the stock. Thoughts?
We are excited to announce we are partnering deeply with Muse to enable agentic checkout with Shop Pay on all Shopify stores, offering people an easy and delightful way to shop and check out with Muse.
29
14
207
75,576
Agree. I like window shopping online. But for “chore” purchases, I think agents are killer. I don’t want to spend hours of my day buying groceries online. An agent is perfect for that.
AppLovin CEO Adam Foroughi says agentic shopping is overhyped, because the typical shopper wants the dopamine hit of buying it themselves "The reality is part of the world will start using things like agents to optimize per certain shopper behavior that's consistent." "For instance, I might put my supplement subscription into an agent and have it optimized every single month and delivered on time." "But these discovery platforms aren't that. And the typical shopper is not the person who's deep into agents and sitting on Twitter and adopting the latest technology. I sort of say our audience is the New York Times audience." "There's still a ton of people using Yahoo properties every single day. The typical shopper wants to find a product and wants to actually go through that shopper behavior. They want to window shop, they want to go through the transaction experience, they want to track it." "And if you told them after the fact, hey, an agent could have done this for you and saved you 20%, I don't think that matters on a $50 transaction, because the dopamine hit from going through it is what they enjoy..." "I just think we really overindex on the Twitterverse and forget that the average shopper is not that."
123
Conrado Brenna retweeted
if only walmart was actually competent enough to realize the agentic commerce opportunity ahead of them. amazon drives major major revenue from search & discovery on their platform. ads make amazon insane amounts of money. agents makes this sponsored ads business irrelevant. walmart has no such business to protect on their properties. they can go full on into agentic commerce + fulfillment & possibly create a habit loop. this might increase distribution drastically. ironically this amazon margin is their opportunity to finally compete with them. i’d do the same thing if i were target. but they have to swallow the pill that they’re being somewhat disintermediated. but the road ahead cannot be any clearer.
JUST IN: Amazon blocks Meta’s Muse AI agent from shopping on behalf of users, citing unauthorized access and privacy concerns.
62
42
912
114,369
Conrado Brenna retweeted
People use Jev to pick a model before a task. I made it change GPT-6's reasoning effort inside Codex DURING the task. More thinking when stuck. Less for routine steps. 50% lower Astra costs in my tests. Faster runs, without breaking prompt caching.
170
135
3,507
626,071
Conrado Brenna retweeted
For the opsec-minded folks, I think it's a really hard sell to connect your primary email (and not a burner) to any "Chief of Staff" agent right now (Instinct, Grok Bot, Muse). Sure, you can do emails and restaurant bookings 2-5x faster, but you are now exposing yourself to asymmetric downside. Most apps handle OTP + account recovery through just your email, so a single hack can compromise your entire digital life. For the crypto folks: this is reminiscent of chasing that 20% DeFi yield on that new shiny app, with the asymmetric risk of losing your entire balance because of a 0-day.
21
9
168
47,006
Post Astra I think data+hardware+brand are the moats. I can truly build a better restaurateur (pick your vertical) agent if I know more about this industry than you. Hardware still requires 'proof of work'. Brand equity still needs to be earned.
1
1
84
Conrado Brenna retweeted
#1 thing i'm missing from a personal assistant agent: I don't want to ping it I want it to ping me Most of my what's on my todo list can be solved with intelligent nudging
31
5
97
14,642
Conrado Brenna retweeted
ChatGPT Ads for @Shopify is live. We are @OpenAI's first commerce partner. OpenAI pulls straight from Shopify Catalog, so merchants' products are already there. Merchants set their own campaigns, their own budget. Free to install, tracked right from the Shopify admin. Consumers are asking ChatGPT what to buy. Shopify merchants are able to decide exactly how they show up. apps.shopify.com/chatgptads
84
95
1,167
233,616
Meta needs to be very aggressive to take share from better positioned rivals like Apple and Google.
pretty remarkable that meta gives every user a 2 vcpu / ~8gb ram / 100gb storage vm for their agent to use. & this compute is outside of inference which is 100k free tokens per week (not easy to burn through). this is why you’re seeing consumer competitors try to raise a lot more money & there are only a handful of players that can even compete, i.e. even openai can’t remotely allocate any of this to any of the non business / unpaid users. turns out having an already insane ad business to back this up for consumers is key.
4
813
Conrado Brenna retweeted
Zuck basically laying out the thesis for Muse’s long-term strategy right here. Eventually a tax on commerce. $META
37
62
1,370
628,355
Conrado Brenna retweeted
Go from idea to a working agent faster with the Agents API. Build and run cloud agents with the Codex harness, fully managed by OpenAI. We handle orchestration, long-running sessions, and context management. You focus on what makes your agent unique. Available in public beta.
223
374
4,233
1,916,228
Conrado Brenna retweeted
The new moats are the same as the old moats Every few years, we fall in love with shiny new tech and forget the basic physics of consumer software. We’re doing it again with AI. The new moats aren't new at all. They're the exact same as the old moats: network effects, marketplaces, and platforms. Right now, consumer AI is booming. New agents like Instinct, Bot, and Tomo are dropping mind-blowing experiences. The underlying tech is incredible, but almost every product being built today shares the exact same challenge: They are completely single-player. Single-player products are 100% tied to value - and in this case mostly agent : model performance. If a competitor drops an agent tomorrow that books travel faster, tracks habits better, or handles life admin more reliably, everyone can switch overnight because leaving is easy and has nearly zero friction. Especially when it is so easy to onboard with just a new message. The legendary consumer tech giants didn't win because their underlying technology stayed marginally better forever. They won because of structural lock-in: Social Networks: You don't abandon WhatsApp for a prettier UI if your friends aren't there. Marketplaces: Airbnb, Doordash, and Uber hold supply and demand in a tight loop. Platforms: Apple and Android deliver you a complete device so you take advantage of the software on top of it (though this creates opportunities too) Novelty gets you initial distribution. Multi-user dynamics give you long-term retention. If your consumer AI product doesn't become exponentially more valuable to User A when User B joins, you don't have a moat, just a temporarily superior feature set. We are seeing this in the coding agents as people jump from tool to tool based on the best performance. But… all is not lost. There are huge opportunities here. Agents will get better when more of our friends are on them and can help us coordinate and communicate to do more together. Agents that help us improve and strengthen our habits can get better as we add friends and hold each other accountable. Data flywheels are great, but social and marketplace flywheels are what actually build enduring tech giants. It’s time to stop building isolated AI tools and start building the platforms where people connect, transact, and coordinate together.
192
153
1,723
259,900
Google is well positioned given all it already knows about consumers + Google Suite. Prob just a matter of organizational speed & culture (hunger) to execute.
The hottest category in tech right now is AI assistants. The question is; who is going to win? Instinct raised at $2.5BN. Has Benchmark and Index behind them. Grok Bot is ripping with Elon and has the distribution machine of X. And then there is Town, one of the only ones that’s actually making real money from real businesses. Don’t write Zuck off. This will be his next play and integrated into every WhatsApp user’s product. I sat down with Town Founder, @jgreze to understand WTF is going on, who wins and who loses? Condensed my notes below! 1. We Have Passed the Point Where Humans Look at Lines of Code Software engineering has crossed a threshold where machines increasingly write and ship code into production under model-based guardrails. Outside critical security controls, humans will spend far less time reviewing raw code. The future belongs to systems that manage autonomous AI agents writing software, running tests, and validating their own work. 2. You Can Build at the Speed of Machines, but You Can Only Learn at the Speed of Humans AI development tools allow competitors to clone features in weeks, erasing traditional software head starts. But deep user feedback cannot be automated. While machines accelerate execution, true competitive advantage comes from maximizing human learning cycles and understanding customers faster than anyone else. 3. Why None of the AI Assistants Have True Product-Market Fit Today Despite immense market hype, no current AI assistant has achieved deep product-market fit with mainstream users. Most products still cater primarily to power users rather than everyday workers. Before worrying about moats, founders need to create frictionless experiences that resonate with the mass market. 4. Network Effects at the Agent Level Will Separate AI Winners Sustainable moats in AI assistants will come from multi-user network effects at the agent level, not single-player productivity. When autonomous assistants collaborate across teams to resolve queries and execute work, switching becomes increasingly difficult. Multiplayer workflows create organizational lock-in that personal assistants cannot replicate. 5. How Much of the Workload Stays at the Frontier Versus Open Weight? AI application margins depend heavily on how much work requires expensive frontier models versus cheaper open weights. Complex reasoning may still demand frontier intelligence, while routine tasks like scheduling and email tagging continue moving down the cost curve. Shifting 80% of workloads to open weights over time could create far more sustainable economics. 6. My R&D Is Just Spent Getting Product Parity With the Giants Competing with giants like OpenAI requires massive investment simply to maintain feature parity. Startups cannot rely on unique distribution if their underlying harness falls behind on core capabilities. AI assistants must invest heavily to match the execution speed and product depth of frontier teams. 7. Why Instinct Is Not a Competitor to Town Consumer assistants like Instinct focus on rapid acquisition through subsidized personal tools, while enterprise platforms build monetizable team workflows. Although their technical harnesses may overlap, their target ICPs and business models diverge sharply. Enterprise agents monetize by embedding collaboration directly into daily operations. (links below)
5
440