JioHotstar_Helps
@hotstar_helps

Have a question about our service? Head to help.jiohotstar.com

Joined January 2017
521 Photos and videos
🚫 Not getting an OTP? Don’t worry, we’ve got you covered! Follow these steps to fix it ✅ 📱 Network check 🔄 Resend or Verify via Call 🔁 Restart & reset 📞 Contact your provider if needed 📬 Still stuck? We’re here to help: hello@jiohotstar.com #OTPHelp #LoginIssue #TechTips
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Replying to @thomeugene1982
Hi Eugene! For the security of your account, we suggest you do not share any personal information on open tweets and delete the tweet. Please DM your subscribed number, and we'll get back to you at the earliest - x.com/messages/compose?recip…

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Hi! Let us help you through this. Please follow us and DM the subscribed phone number and device details (make/model) and we'll get back to you at the earliest x.com/messages/compose?recip…

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Replying to @ambardwivedi @DisneyplusHSVIP @bhogleharsha @MSDhonifansclub
Hi! Let us help you through this. Please DM us your subscribed number, and we'll get back to you at the earliest - x.com/messages/compose?recip….

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We already responded to your DM. Please check and we will continue assisting you there
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We have identified the issue impacting access to Disney+ Hotstar and expect to be running at normal operations soon. We are sorry for the experience and appreciate everyone’s patience.
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Replying to @wickedhruv
Hi! Please stay tuned for more updates on this. Appreciate your patience and cooperation.
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Hi! Watch it here - hotstar.com/in/tv/the-last-o…
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Replying to @prushyious
Hi! We will have this check and get back. Appreciate your patience.
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Hi! Our digital rights for these content have expired and hence, it's no longer available on our platform. Having said this, we will share your feedback with our team. Appreciate your patience & support.
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Hi @hafizkobishi, dark mode only available on Android device and our website at the moment. Nevertheless, we have shared your feedback to our relevant team for their review. Thank you.
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Some of our users were facing an unforeseen technical issue which is now resolved. Please refresh your App/ web and try again. Apologies for this inconvenience caused.
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@Akhiles36591360 @solanaa1193 Hi! Please DM us your registered number, device make and model number. Also share which audio commentary were you watching the match in along with a screenshot of this link - bit.ly/3j4bQGO x.com/messages/compose?recip…
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The under sea cable connectivity has been resolved and you can now enjoy your favourite content across all our platforms including Web. Thank you for your patience and support.
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Due to an undersea cable failure, we are experiencing degraded performance on our Web & some other platforms. In the meanwhile, you can watch the content on Android or iOS mobile and living room devices. We regret the inconvenience caused.
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Replying to @Lina_Alani
Hi @Lina_Alani, we are continuously reviewing our content offerings to bring the best experience for you and have shared your request with the team. In the meantime, we hope you enjoy all the other films and series that Disney+ Hotstar has to offer. Thank you.
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We are seeing intermittent issues with payments. Our team is working on it. We have given access to all users till the system recovers. We apologise for the inconvenience caused.
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Replying to @viyan1209
Hi @viyan1209 Thank you for contacting Disney+ Hotstar. Apologies for any inconvenience caused. We appreciate the kind feedback and we have highlighted this to our Content Team. We are continuously reviewing our content offerings to bring the best experience for you.
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Hi! Due to some unforeseen issues, Cooku With Komali Season 2 Kondattam Ep 1 upload is delayed. Our team is working on making the episode available as soon as possible. Please stay tuned for updates on upload time. We regret the inconvenience caused.
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Replying to @NikkieKhoo
Hi @NikkieKhoo Thank you for contacting Disney+ Hotstar. Kindly DM us mobile number, screenshot of the error, make/ model of the device, Device's OS version and Hotstar App version and internet service provider. Thank you
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Replying to @farzaida
Hi @farzaida Apologies for the inconvenience caused. We have highlighted this to our product team and they are working on this. Meanwhile we appreciate your patience. Thank you
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Replying to @Jivenraaj1
Hi @Jivenraaj1 Thank you for contacting Disney+ Hotstar. If you have subscribe via Astro, please contact Astro’s Customer Contact Centre at 03 9543 3838. Alternatively, please WhatsApp Astro at 03 9543 3838 and type Disney+ Hotstar Help for further assistance. Thank you
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Hi! We do not have the digital rights to stream the 93rd Academy Awards on Disney+ Hotstar India this year.
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Replying to @arunishsood
'@arunishsood We'd like to check this for you. Please DM us the email id / number used to subscribe, details of the exact issue you're facing and the OS version of the Firestick x.com/messages/compose?recip…

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