Anyone else catch this on Love Island the other night?

Loop is heading to NYC for CommerceNext!🗽 Find us June 24–25 at booth 337 to talk all things pre- and post-purchase. And if that doesn’t make you want to stop by (which we know it does...) you might also walk away with a little something from Tommy John 👀

🚨 Loop Launches broke records: 🤩 400+ brands. 45+ partners. Our biggest virtual event yet. Why? Because we didn’t just show off 60+ new features, we shared a vision for how commerce operations should actually work. ✨ Unified experiences that build shopper confidence 🔁 An optimized pre- and post-purchase journey that drives profit 🧠 Data-backed solutions that give brands control and visibility Didn’t attend? We saved your spot. Visit the link below, and be sure to select “Get your viewing pass” for the full recording! 👇 bit.ly/43bXD40

Operate with clarity 👓 On June 10 at 1:30 PM ET, join us for Loop Launches — our biggest launch event ever. Loop’s leadership team is going live to unveil the strategy behind 60+ new features, all built to help modern brands: 💸 Cut costs 💖 Drive loyalty 🛡️ Future-proof operations 🔍 Operate with a new level of clarity Get a firsthand look at the tools and thinking that can help your brand move faster, smarter, and with more confidence. Meet CEO Hannah Bravo and SVP of Technology Chris Long 👇— then grab your spot 👉 bit.ly/4kJdixx

📢 Our biggest launch event ever is here 📢 Your margins are under attack from every angle—rising ad costs, manufacturing costs, shipping costs, and software fees. It’s time for smarter, more strategic commerce. Introducing The New Loop: Built for the Margin Era 🚀 Join us for Loop Launches on Tuesday, June 10 at 1:30 PM ET—your front-row seat to 60+ new features designed to help margin-conscious brands grow more profitably. CEO Hannah Bravo and the Loop leadership team will share how the new Loop helps you: ✅ Improve profitability ✅ Strengthen operations ✅ Build shopper confidence & more! Save your spot now! 👇 bit.ly/43bXD40

Let’s be real: we can’t make tariffs disappear. But we can help you plan ahead and protect your margins—because if the last update taught us anything, it’s that things change fast. If you're a finance, ecommerce, ops, or CX leader navigating external pressure and tightening margins, this one's for you! Join our live workshop on May 21 at 1 PM ET to learn how to build resilience into your P&L 🚀 We’ll walk through 3 real-world business scenarios and share proactive strategies to protect your margins from volatile costs like tariffs—without compromising customer experience. You can expect to walk away with: ✅ Actionable strategies ✅ Plug-and-play formulas ✅ Potential dollar impact Can’t make it live? Register anyway—we’ll send the recording + resources 👇 bit.ly/3RZo8n0

"Don't look at this [returns] like it's a problem, look at it like it's a secondary opportunity to show the value that your brand has." 💥 What if returns weren't just a necessary evil... but they were actually your best retention strategy? By offering a seamless and incentivized exchange process, Kulani Kinis recovers revenue and a customer relationship with an experience that feels effortless 🚀 Returns aren’t a cost center. They’re a CX moment. Let’s start treating them that way. Check out the full recording of 'The CX Balancing Act: Protecting Profits while Delighting Shoppers' ft. Kulani Kinis and Gorgias👇 bit.ly/3GKIqy8

A lot has changed since the 2000s—when free returns were as common as butterfly clips and low-rise jeans. 🦋 But it’s 2025. Margins are tight, costs are up, and one-size-fits-all return policies don't cut it anymore. Consumer-paid models are on the rise, and the data shows they’re not scaring customers away—in fact, they’re helping brands profit from returns. And with our latest rollout of Checkout+, brands finally get to keep that profit. 💰 It’s not just a return policy anymore. It’s a revenue strategy. Dive in for everything you need to know about consumer-paid return models below 👇 loopreturns.com/lp/consumer-…

Things we love about Nobody's Child: 🌼 Their new collection 🌱 Their sustainability mission 🛍️ Their spring sale (don't walk, run) 🔁 Their post-purchase experience — now powered by Loop 🤝 Welcome to Loop, Nobody's Child! Next up: Your brand. Learn more now 👇 lnkd.in/eTM7n5kf

Can you protect your margins AND deliver an exceptional customer experience? Absolutely—and we’re showing you how with insights from experts at Kulani Kinis and Gorgias 🚀 📅 April 24 | 11am AEST We’re breaking down how automation, seamless returns, and smart tracking can boost both efficiency and loyalty. 💥 No more choosing—it's time to have your cake and eat it too! Save your spot now!👇 bit.ly/4lwKPMO

Loop takes London! 🇬🇧 We're live at the Vervaunt Pulse Summit, where our CEO, Hannah Bravo, hit the stage alongside leading streetwear brand, Represent as well as We Are Whanau to deliver a packed session on post-purchase excellence 💯 And of course, we couldn't come to London without hosting our exclusive Loop London Luncheon (try saying that 3 times fast 😅) with our amazing brand partners at the stunning Sky Garden. Attending Vervaunt? Catch Loop at the espresso bar and say hey—we'll be here both days! ☕

Shoptalk may be over, but the real paw-ty is just getting started! 🐾 We're a week post-Shoptalk and our team is back home, reunited with their best furry friends – and they didn’t come empty-handed! Check out these adorable Tecovas bandanas for our four-legged VIPs. Because what happens in Vegas…looks even cuter on our pups! 💯 🐕

📢 🌏 If you're a brand selling globally, listen up 🌍 📢: To build long-term customer loyalty, you MUST deliver a consistent customer experience for both your domestic AND international shoppers. One way to win over cross-border shoppers? A seamless tracking experience 🤝 🚚 Our 2025 Trend Reports break down the biggest challenges UK & ANZ brands are facing—plus the strategies to turn them into competitive advantages 💪 Download the report now! 👇 🇬🇧 🇪🇺 UK and EU based-brands: bit.ly/42cGTb2 🇦🇺 🇳🇿 AU and NZ-based brands: bit.ly/42dIgq3

Our very own Hannah Bravo is taking the stage yet again (did you see her at Shoptalk last week?!) This time, she's speaking at the Pulse eCommerce Summit in London as part of the session: Economy to First: Upgrading Your Post-Purchase Experience to Drive Global Growth 🚀 She'll be discussing why a seamless post-purchase experience isn’t just a nice-to-have—it’s a growth engine 📈 Grab your ticket now to discover strategies to boost retention, streamline operations, and scale globally with a first-class approach to post-purchase 👇 🕐: 11:40 - 12:00 on Day 1 (Innovation Stage) 📅: Wednesday, April 9 - Thursday, April 10, 2025 📍: The Brewery, London 🎟️ : bit.ly/41cQQXl P.S. Retailers attend free! 💯

Shoptalk's officially over... but we weren't ready to call it a night! 🥳 After an incredible week of networking and talking shop, we hit the town to celebrate! (Last photo is where you'll find me for the foreseeable future 😴) P.S. It's not the end of our Shoptalk 2025 journey 👀 Catch us at Shoptalk Europe this summer 😎

Shoptalk Day 3 – Sponsored by... Caffeine! ☕ Swing by booth #1066 for your day 3 pick-me-up and chat with the Loop team about how we can streamline your tracking, returns, and reverse logistics 🔄📦 You also might just win a pair of Tecovas boots 🤠 See y'all soon 🤝

We're ready to kick-off Shoptalk day 1! If you're here, swing by booth 1066 to chat with our team about why 5,000+ Shopify brands trust us to be their revenue wrangler 🤠

We're heading to Vegas, baby! 🎲 Loop is bringing our crew (and boots!) to Shoptalk 👢 Come meet us and our special guest, Tecovas, at Booth 1066 tomorrow through Thursday. We've got some amazing ShopTalk happenings planned. Check 'em out and let's connect! 👇 👇 👇 loopreturns.com/event/shopta…

You know her, you love her, you don't want to miss her onstage at Shoptalk! 🤩 Loop CEO, Hannah Bravo, is taking the stage on Wednesday, March 26 at 3:15 PM PT to join the Technologies Unlocking Business Efficiencies panel 🤝 Hannah will dive into the current state of retail operations and how companies can—you guessed it—use technologies to unlock business efficiencies. You don't want to miss this! 💯 P.S. Don't forget to stop by the Loop booth #1066. We'll see you there! 👇 loopreturns.com/event/shopta…

Customer expectations are evolving fast—is your brand ready? 📦 96% of shoppers track orders at least once 🔄 67% won’t return after a poor returns experience 📱 84% expect no-box, no-label returns Download our 2025 Trend Report for actionable strategies to meet these expectations—without hurting your margins 👇 bit.ly/4hwpakv

Loop 🤝 ReBound: Helping brands deliver the most seamless global returns and retain revenue through exchanges. In the ever-shifting world of ecommerce, it's more important than ever for brands to drive operational resilience through their tech stack. Chris Ormonde, Director @ We Are Whanau, has seen firsthand how brands are using the power of two industry experts in returns and logistics to succeed. Learn more about how Loop and ReBound are changing the game below ⬇️ bit.ly/41vUAS7

Well, well, well…look who’s ridin’ into ShopTalk Vegas! 🤠 Loop is settin’ up camp at Booth 1066 with our special guest, Tecovas, and we’d sure love to have you stop by ⭐ Come on down, say howdy, and you just might mosey on out with a brand-new pair of Tecovas boots. Don’t be a stranger now - check out all our ShopTalk happenings at the link below👇 bit.ly/4hdM7ce

Lost packages. Stolen packages. Damaged packages. Every shopper’s worst nightmare and every merchant’s biggest CX headache. Now, Offset comes bundled with Package Protection, so shoppers don’t just get free returns, they get package protection, too. All for one bundled fee. ✅ Peace of mind at checkout ✅ Easy, self-serve claims (90% resolved instantly!) ✅ More revenue in your pocket (1% of AOV per order) Best part? It’s consumer-paid, so it costs merchants nothing. More trust, more confidence, fewer support tickets. Ready to give shoppers the worry-free shopping experience they deserve? Let’s talk 👇 bit.ly/4gOcK7h

Had your heart broken by past post-purchase and tracking experiences? 𝘐𝘧 𝘺𝘰𝘶 𝘢𝘯𝘴𝘸𝘦𝘳𝘦𝘥 𝘺𝘦𝘴, 𝘴𝘱𝘪𝘭𝘭 𝘵𝘩𝘦 𝘵𝘦𝘢 𝘪𝘯 𝘵𝘩𝘦 𝘤𝘰𝘮𝘮𝘦𝘯𝘵𝘴 👀 Don’t give up on love - Loop + Wonderment are full of green flags 💚 We’re here to meet all your standards (and then some). Click the link to see how ➡️ bit.ly/4jVGSk4

Offset just got an upgrade 😎 As of today, Offset is fully compliant with @Shopify latest updates, making it easier than ever to gain clear buyer consent. That means more transparency and trust for merchants and shoppers alike. But that’s not all—we’ve rolled out some exciting enhancements: ✨ Handling Fee Exceptions using Loop Workflows ✨ Customizable Text Options 👀 Coming soon (in beta): Package Protection bundled with Offset! As a @Shopify Premier Partner, we’re committed to helping brands stay operationally resilient and adapt to changes in the ecommerce landscape. Here’s to building better experiences together! 🚀

It’s official! We’re getting serious about our relationship to help customers fall in love with your brand 💍 Ready to put a ring on better retention? Follow the link below 👇 💖 bit.ly/4jVGSk4

We’re excited to announce our new partnership with Global-e, the leading global direct-to-consumer ecommerce platform. Together, we’re simplifying cross-border returns for merchants and consumers alike 🌎 What does this mean? A whole lot less hassle. ✅ Seamless returns from anywhere in the world ✅ Smoother operations for merchants with Loop’s powerful returns management ✅ More revenue retention options for international returns Time to say good-bye to headaches over duties, taxes, or complicated shipping logistics 👋 Together, we’ve created a streamlined experience that builds trust and unlocks growth in global markets. Because your post-purchase experience should be as easy internationally as it is at home. Learn more 👉 bit.ly/4jLye7x

2024 threw plenty of curveballs and it looks like some of those challenges are sticking around. But here’s the good news- brands that adapt can build loyalty and drive sustainable growth 💪 Join us for the last (but not least!) session of our 2024 Year in Review webinar series alongside UK experts from We Are Whanau and ReBound to unpack: 🔍 The only 2024 recap you need: from holiday madness to logistics roadblocks 🚧 Growth against the odds: tackling 2025’s biggest challenges like rising costs and return fraud 💡 Smarter moves, bigger wins: strategies to level up post-purchase experiences and slash costs Don’t miss this chance to set your 2025 strategy up for success. Save your seat below 👇 bit.ly/42iYLD0

Two whole days dedicated to end-to-end supply chain and logistics conversations? Count us in ✅ If you're heading to Manifest next week, come say hi to the Loop team at booth #519 👋 We can't wait to meet you!

Change may be the only constant, but we’ve decoded the data from 2024 to spotlight the top trends, strategies, and predictions to help you stay agile and achieve your biggest year yet 🚀 Join us for region-specific sessions designed to deliver tailored insights just for you. Secure your spot in the session that best fits your market below 👇 🇺🇸🇨🇦 US and CA-based brands (Last call! 🚨): bit.ly/3PEdgcQ 🇦🇺🇳🇿 AU and NZ-based brands: bit.ly/42iYLD0 🇬🇧🇪🇺 UK and EU-based brands: bit.ly/42iYLD0 Your roadmap to outperform in 2025 starts here 💪

BIG NEWS! We’re thrilled to announce that Loop is now a @Shopify Premier Partner 🚀 This milestone reflects the incredible growth we’ve achieved alongside our merchants and Shopify, and we’re just getting started. To our partners, merchants, and the Shopify ecosystem: thank you for trusting us to make returns a competitive advantage. Here’s to even more shared success in 2025! 💪 Learn more here ➡️ bit.ly/4jlM6oN

Big news! Loop is proud to be named a finalist for Best CX Industry Partner at the Inside Retail Australia Retailer Awards 🎉 A huge thank-you to LSKD for the nomination— we’re incredibly lucky to partner with your team 💙 Take a look at the full list of finalists below 👇 bit.ly/4gJFRJS

Resort wear, luxe sweaters, or snow pants for the kids—your shoppers love finding new styles from the comfort of home 👚 But what happens when the size is off or preferences change? Returns. Here’s the good news: Returns don’t have to be a loss. With the right tools, they can become a revenue-driving opportunity 💸 At Loop, more than half of our merchants are in the apparel category. We’ve helped them turn returns into retention—and the numbers speak for themselves 👀 Here are 2 Loop features our apparel brands use to turn their returns into revenue gold: ✔️ Advanced Exchanges: Let shoppers swap for completely different items, boosting their chances of finding something they truly love. ✔️ AI-Powered Sizing Tools: Integrations like WAIR and TrueFit offer precise sizing recommendations, reducing the need for returns in the first place. Make returns work for you-not against you. Follow the link below to see how your brand stacks up 👇 bit.ly/429bvvY

A New Year’s resolution? Good. A New Year’s resolution you actually stick to? Even better. Loop + Wonderment? The perfect way to make 2025 your most efficient year yet 😎 (But seriously, don’t forget the sunscreen)

NRF, but make it zen 🧘‍♀️✨ On January 13th, we’re teaming up with our friends at Domaine to bring the commerce community a refreshing morning wellness session at Othership. 🔥 Hot sauna ❄️ Ice bath 🧘‍♀️ Guided relaxation Join us for some much-needed R&R before diving into a busy day! Apply to attend, spots are limited 👉 bit.ly/40nPp7z

Hot chocolate hits the spot. Hot chocolate with whipped cream? Chef’s kiss. Loop + Wonderment? A pairing so good, it makes great even greater 😎

We’re excited to announce that Loop has acquired Wonderment! This strategic acquisition unites two powerful Shopify-focused solutions to combat the biggest challenges facing ecommerce merchants today. Loop’s returns management + Wonderment’s proactive CX and advanced tracking features reduce operational headaches, streamline customer service, and drive repeat purchases for growing brands 🚀 “By joining forces with Wonderment, we’re taking a significant step forward in our mission to help merchants simplify commerce operations and build enduring relationships with their customers.”- Hannah Bravo, CEO @ Loop At Loop, we’re committed to helping ambitious Shopify brands thrive by providing a platform that empowers them to focus on delivering extraordinary products and exceptional customer experiences. With Loop + Wonderment, merchants now have the keys to success—all from a single, intuitive platform. Learn more here 👉 bit.ly/4fhRLcs

Take a moment and pat yourself on the back - you made it through the Black Friday / Cyber Monday rush 👏 Now for some exciting news: we’re teaming up with ShipBob for BFCM Unpacked, a virtual summit that will dive deep into the insights from Cyber Week 2024 and uncover strategies for success in the new year! You’ll gain actionable insights on how to: 📈 Optimize your marketing strategy for maximum impact this holiday season 📦 Elevate the customer experience through smart automation and personalization 🌟 Convert seasonal shoppers into loyal customers who return year-round 💻 Boost conversion rates and retention heading into 2025 And so much more! Register below 👇 bit.ly/4ii4Fto

Exciting news! Loop has partnered with CIRRO 🎉 We’re bringing together CIRRO’s expertise in fulfillment and inventory management with Loop’s returns solution to make returns work for you—reducing operational complexity and creating a customer experience that keeps shoppers coming back. Learn more about our partnership at the link below 👇 bit.ly/4eIkTsQ

Come meet the Loop team at Retail Summits in Miami 🌴 Loop is headed to the Miami Retail Summit, and we’ve got something special for our retail friends – FREE tickets using the code "loop"! 📅 Wednesday, November 13th 📍Seminole Hard Rock Hotel & Casino Ready to explore the future of retail? Secure your place now by registering below 👇 bit.ly/3Y31Fb7

You’ve heard all about Offset Free- where shoppers can snag free returns by paying a small fee upfront, fully eliminating your return software and shipping costs, and keeping things smooth at checkout. But now it’s time to meet Offset Flex, which is completely different but also still Offset. Offset Flex lets you leverage Offset on your terms. Want to target specific customer segments, regions, or return scenarios? You got it. Flex is all about giving merchants control of that Offset revenue stream while keeping returns fresh, personalized, and cost-effective. Learn more below 👇 bit.ly/3UcWVyA

Who's haunting your returns? 👻 Using our machine learning fraud detection model, we’ve uncovered the hidden truths behind your returns 🦇 On October 1, we unleashed our fraud prevention feature at no additional cost for nearly 4,000 shops. Since then, we’ve gained invaluable insights into the identities lurking in the shadows of return fraud. Our advanced data insights tool has revealed significant trends, allowing us to track individual fraud attempts with remarkable precision. 👺 Here’s a sneak peek at Our Fraudsters’ Hall of Fame 👺 🔎 Number of fraudsters identified to date: 3,516 🤖 Total revenue these individuals attempted to steal from Loop merchants: $179,000 (Our model successfully caught 87% of that theft!) 💸 Average value of fraudulent returns: $326.54 📍 Most fraudulent city: Los Angeles 👀 ... and much more! As shoppers gear up for BFCM deals, so do fraudsters! Check out the blog below to learn how Loop’s fraud model can help your brand identify fraud before it impacts your bottom line 👇 bit.ly/4f0zm4x

This peak season, simplify returns and keep your customers smiling with our brand-new two-way integration between Linnworks and Loop 🎉 Leveraging the power of Linnworks + Loop, merchants can: ✅ Improve warehouse communication and track returns with ease ✅ Prevent order duplication + save time on manual reconciliation ✅ Automate inventory updates based on Loop return data Dive into the details of our integration below 👇 bit.ly/3YHmAly

With ecommerce return rates approaching 18%, fostering stronger partnerships between merchants and logistics providers has become more essential than ever 🤝💡 While 3PLs have historically prioritized outbound fulfillment, reverse logistics is now a key area of focus to streamline operations and improve customer satisfaction. Kristen Kelly, VP of Product @ Loop, offers an in-depth look at this evolving dynamic in the Inbound Logistics article below👇 Tap the link for the full story! bit.ly/48hhUpN

Calling all UK and ANZ brands! 📣 Now more than ever, brands are seeking innovative ways to reduce costs without compromising on delivering exceptional customer experiences – and that’s exactly why we delivered Offset 💪 Join us on October 24th as we dive into all things Offset and discover how brands in the UK and ANZ can take advantage of Loop's premium software fully covered ahead of peak season. You'll hear about: 💰 How the fees landscape is shifting 👀 What Offset is and how it works 📈 Results from top brands using Offset Don't miss out on the chance to deliver a premium customer experience just in time for peak season, fully covered. Save your seat below 👇 UK brands, register here 🇬🇧 : bit.ly/4dRsOno ANZ brands, register here 🇦🇺 🇳🇿 : bit.ly/4dNUyt8

Headed to LA next week? 🌟 Join the Loop team on Wednesday, October 24th, at the Saban Theater in Beverly Hills for GROW LA! We’re thrilled to sponsor this incredible event alongside over 100 like-minded retailers. This is your chance to connect with industry peers and discover strategies that can take your online sales to new heights 🤩 Secure your spot today at the link below ⬇️ bit.ly/3XYrvNB

We're taking on Chi-town 🛫 🤩 Loop is headed to Retail Summits in Chicago on October 22nd, and we’re inviting brands to attend for FREE! Join us for a day of insightful discussions, innovative ideas, and powerful networking with top industry leaders. Use our retailer discount code “loop” at the link below to reserve your spot👇 See you in Chicago 🛍️ bit.ly/3NgYKGL

LA, here we come! 😎 ⭐ We're excited to be sponsoring GROW LA on Wednesday, October 24th! Come meet the Loop team at Saban Theater in Beverly Hills, and join over 100 like-minded retailers to learn more about strategies that will take your online sales to the next level 🚀 Apply for your ticket at the link below 👇 bit.ly/3XYrvNB

Get ready to say see ya later to manual entries, delays, and administrative overhead - because our integration with Descartes Peoplevox is here! 💥 This integration will streamline the returns process, making it easier for merchants to manage returns and ensure that inventory is accounted for efficiently. As soon as a customer initiates a return through Loop, the corresponding RMA is automatically created in Peoplevox, helping merchants ... 🏁 Increase efficiency by reducing manual workload and the risk of human error 📈 Improve data accuracy with real-time data exchange between Peoplevox and Loop 😄 Enhance customer experience with a well-managed return process Learn more: bit.ly/3XMqYy9

The Ultimate Black Friday and Cyber Monday Cheat Sheet is here! 📣 📝 Our friends at iamota have compiled must-see tips from the ecosystem to help you fine-tune your BFCM strategy. Check out actionable ideas from Loop, Klaviyo, Recharge, Yotpo, and rebuy, including key strategies on how to... 🧠 Make order tracking easy and memorable ⭐ Keep subscribers long term by rewarding loyalty 📊 Use data to personalize customer journeys 🤩 & more! Follow the link below to grab your copy 👇 bit.ly/4efJPsr