🚨 Loop Launches broke records: 🤩 400+ brands. 45+ partners. Our biggest virtual event yet. Why? Because we didn’t just show off 60+ new features, we shared a vision for how commerce operations should actually work. ✨ Unified experiences that build shopper confidence 🔁 An optimized pre- and post-purchase journey that drives profit 🧠 Data-backed solutions that give brands control and visibility Didn’t attend? We saved your spot. Visit the link below, and be sure to select “Get your viewing pass” for the full recording! 👇 bit.ly/43bXD40

Operate with clarity 👓 On June 10 at 1:30 PM ET, join us for Loop Launches — our biggest launch event ever. Loop’s leadership team is going live to unveil the strategy behind 60+ new features, all built to help modern brands: 💸 Cut costs 💖 Drive loyalty 🛡️ Future-proof operations 🔍 Operate with a new level of clarity Get a firsthand look at the tools and thinking that can help your brand move faster, smarter, and with more confidence. Meet CEO Hannah Bravo and SVP of Technology Chris Long 👇— then grab your spot 👉 bit.ly/4kJdixx

Oh Polly just proved how powerful a seamless returns experience can be 🚀 By overhauling their returns process with Loop, they: ✅ Boosted NPS by nearly 40 points ✅ Reduced returns for a refund by up to 20% ✅ Driven a 3% upsell ratio on exchanges & more! Returns don’t have to mean lost revenue — just ask Oh Polly. Check out the full article on Customer Experience Magazine (CXM) now! cxm.world/customer-experienc…

Things we love about Nobody's Child: 🌼 Their new collection 🌱 Their sustainability mission 🛍️ Their spring sale (don't walk, run) 🔁 Their post-purchase experience — now powered by Loop 🤝 Welcome to Loop, Nobody's Child! Next up: Your brand. Learn more now 👇 lnkd.in/eTM7n5kf

Loop takes London! 🇬🇧 We're live at the Vervaunt Pulse Summit, where our CEO, Hannah Bravo, hit the stage alongside leading streetwear brand, Represent as well as We Are Whanau to deliver a packed session on post-purchase excellence 💯 And of course, we couldn't come to London without hosting our exclusive Loop London Luncheon (try saying that 3 times fast 😅) with our amazing brand partners at the stunning Sky Garden. Attending Vervaunt? Catch Loop at the espresso bar and say hey—we'll be here both days! ☕

Shoptalk may be over, but the real paw-ty is just getting started! 🐾 We're a week post-Shoptalk and our team is back home, reunited with their best furry friends – and they didn’t come empty-handed! Check out these adorable Tecovas bandanas for our four-legged VIPs. Because what happens in Vegas…looks even cuter on our pups! 💯 🐕

Our very own Hannah Bravo is taking the stage yet again (did you see her at Shoptalk last week?!) This time, she's speaking at the Pulse eCommerce Summit in London as part of the session: Economy to First: Upgrading Your Post-Purchase Experience to Drive Global Growth 🚀 She'll be discussing why a seamless post-purchase experience isn’t just a nice-to-have—it’s a growth engine 📈 Grab your ticket now to discover strategies to boost retention, streamline operations, and scale globally with a first-class approach to post-purchase 👇 🕐: 11:40 - 12:00 on Day 1 (Innovation Stage) 📅: Wednesday, April 9 - Thursday, April 10, 2025 📍: The Brewery, London 🎟️ : bit.ly/41cQQXl P.S. Retailers attend free! 💯

Shoptalk's officially over... but we weren't ready to call it a night! 🥳 After an incredible week of networking and talking shop, we hit the town to celebrate! (Last photo is where you'll find me for the foreseeable future 😴) P.S. It's not the end of our Shoptalk 2025 journey 👀 Catch us at Shoptalk Europe this summer 😎

We're ready to kick-off Shoptalk day 1! If you're here, swing by booth 1066 to chat with our team about why 5,000+ Shopify brands trust us to be their revenue wrangler 🤠

Reverse logistics is more than just a necessary cost—it’s a strategic advantage 🔄📦 In Inbound Logistics, Kristen Kelly, SVP of Product at Loop, shares how brands can optimize their returns process to cut costs, streamline operations, and keep customers happy. With a 4-page feature, Kristen covers everything from automation to supply chain efficiency, offering key takeaways for brands looking to future-proof their returns strategy. Read the full piece here💡: bit.ly/3Fg9Uuw

Lost packages. Stolen packages. Damaged packages. Every shopper’s worst nightmare and every merchant’s biggest CX headache. Now, Offset comes bundled with Package Protection, so shoppers don’t just get free returns, they get package protection, too. All for one bundled fee. ✅ Peace of mind at checkout ✅ Easy, self-serve claims (90% resolved instantly!) ✅ More revenue in your pocket (1% of AOV per order) Best part? It’s consumer-paid, so it costs merchants nothing. More trust, more confidence, fewer support tickets. Ready to give shoppers the worry-free shopping experience they deserve? Let’s talk 👇 bit.ly/4gOcK7h

We’re excited to announce our new partnership with Global-e, the leading global direct-to-consumer ecommerce platform. Together, we’re simplifying cross-border returns for merchants and consumers alike 🌎 What does this mean? A whole lot less hassle. ✅ Seamless returns from anywhere in the world ✅ Smoother operations for merchants with Loop’s powerful returns management ✅ More revenue retention options for international returns Time to say good-bye to headaches over duties, taxes, or complicated shipping logistics 👋 Together, we’ve created a streamlined experience that builds trust and unlocks growth in global markets. Because your post-purchase experience should be as easy internationally as it is at home. Learn more 👉 bit.ly/4jLye7x

Think your Shein or Temu haul is a steal? It might not feel like such a deal anymore. With the end of the de minimis tax loophole and new tariffs on Chinese imports in place, prices could rise by as much as 30%, putting billions of dollars in extra costs on consumers. Jessica Meher, SVP of Marketing at Loop, sheds light on the reality of this policy change in a recent The Washington Post article, saying, "If a retailer is really reliant on manufacturing or shipping directly from China, this is going to be really painful for them." While retailers will feel the heat, it's the everyday shopper who will bear the brunt of rising costs on everything from affordable fashion to everyday essentials. Want the full scoop on how this will affect your next order? Tap here ⬇️ wapo.st/4jFw7SC

Did you know returns are expected to hit $890 billion this year? 😳 Add $101 billion in return fraud on top of that, and it’s clear merchants are dealing with a massive problem. That's where AI steps in to make a game-changing impact. Kristen Kelly, SVP of Product at Loop, shared valuable insights in a recent CO— by U.S. Chamber of Commerce feature on how retailers are using AI to: 🔧 Improve fit recommendations to prevent returns upfront 🤖 Identify trusted buyers and mitigate return fraud 🚛 Optimize return logistics for maximum efficiency “Preventing returns up front is probably the easiest place to deploy AI, and where we're seeing merchants use it the most.”- Kristen Kelly It's all about reducing costs and building better customer experiences. Check out the full story here ➡️ bit.ly/42MSLCN

Change may be the only constant, but we’ve decoded the data from 2024 to spotlight the top trends, strategies, and predictions to help you stay agile and achieve your biggest year yet 🚀 Join us for region-specific sessions designed to deliver tailored insights just for you. Secure your spot in the session that best fits your market below 👇 🇺🇸🇨🇦 US and CA-based brands (Last call! 🚨): bit.ly/3PEdgcQ 🇦🇺🇳🇿 AU and NZ-based brands: bit.ly/42iYLD0 🇬🇧🇪🇺 UK and EU-based brands: bit.ly/42iYLD0 Your roadmap to outperform in 2025 starts here 💪

What do 159,000 people have in common on Boxing Day? 🤔 They all decided their holiday gifts needed a new home! But here’s the plot twist: December 26th isn’t just about returns anymore. Merchants are flipping the script, transforming a day once known for lost sales into a serious win. 📈 Here’s what went down: ⭐ Nearly $300K made in upsells (turning returns into revenue!) ⭐ A midday rush at 12pm EST with 14,000 returns—4 every second! ⭐ And so much more... The results speak for themselves. Dive into the full analysis below 👇 bit.ly/3PPeq5w

Ever wondered what really happens during the biggest shopping week of the year? We analyzed data from over 4,000 merchants who processed a whopping $1.62 billion in sales during BFCM 2024. That's 13+ million orders 🤯 Here's what we discovered: 🔥 Returning customers are the real MVPs - they're spending 19.5% more than last year and have higher average order values than new shoppers 💎 Jewelry merchants saw the biggest wins with a 39% jump in sales 🌏 Fascinating regional differences: While US shoppers went all in with a 16.5% GMV increase, UK merchants saw the highest bump in average order value at 14% Want to see how your BFCM performance stacks up against your industry peers? We've got exclusive insights waiting for you in our latest blog post. Check it out here 👉 bit.ly/40k9Vof

What comes to mind when you think of returns? 🤔 For most brands, it’s a logistical challenge. But for Brandon Blackwood New York, returns are now a growth driver. With Loop, they’ve transformed returns into a seamless experience for both their customers and their business: 💸 30% revenue retention 🛍️ $3.03 average upsell per return 🌟 $20K net revenue added with Offset Flex But it’s not just about the numbers—it’s about making life easier for their team, too. “Loop was the most seamless integration for me, and the timeline for the onboarding process was the fastest,” says Neema Frazier, Director of Logistics at Brandon Blackwood. “That really was my initial attraction to it, but also the automation. Previously, I had to do everything manually.” See how Loop has helped Brandon Blackwood streamline their operations and reimagine returns below 👇 bit.ly/4h9GzzW

Big news! Loop is proud to be named a finalist for Best CX Industry Partner at the Inside Retail Australia Retailer Awards 🎉 A huge thank-you to LSKD for the nomination— we’re incredibly lucky to partner with your team 💙 Take a look at the full list of finalists below 👇 bit.ly/4gJFRJS

Resort wear, luxe sweaters, or snow pants for the kids—your shoppers love finding new styles from the comfort of home 👚 But what happens when the size is off or preferences change? Returns. Here’s the good news: Returns don’t have to be a loss. With the right tools, they can become a revenue-driving opportunity 💸 At Loop, more than half of our merchants are in the apparel category. We’ve helped them turn returns into retention—and the numbers speak for themselves 👀 Here are 2 Loop features our apparel brands use to turn their returns into revenue gold: ✔️ Advanced Exchanges: Let shoppers swap for completely different items, boosting their chances of finding something they truly love. ✔️ AI-Powered Sizing Tools: Integrations like WAIR and TrueFit offer precise sizing recommendations, reducing the need for returns in the first place. Make returns work for you-not against you. Follow the link below to see how your brand stacks up 👇 bit.ly/429bvvY