Nobody wants to switch their HCM system (or any system really) 2x in 12 or even 24 months, so important to make sure you think about where your vendors are going vs just where they are today. Low R&D investment = same legacy product for years to come.
Rippling will spend as much on R&D in 2024 as Paycom, Paylocity, and Paycor combined. If you are a customer of those systems, you will be a victim of their "just keep the lights on" strategy for years to come.