Founder/CEO @RivoCommerce. Powering retention programs for DTC brands like @HexClad, @kitsch, & @ridgewallet. Bootstrapping to $25M+ ARR in ecom SaaS
Rivo + HexClad case study 👉
- Tweets 1,820
- Following 520
- Followers 2,539
- Likes 9,296
Pinned Tweet
Just crossed $8M ARR at Rivo, 100% bootstrapped, solo founder, and profitable. Here's the numbers:
CONTEXT:
We're a retention platform for Shopify Plus working with brands like Comfrt, Ridge, Dr Squatch, True Classic, Chubbies, Thrive Causemetics, Princess Polly, Kitsch, Fenty Beauty, Portland Leather, Tuckernuck, and over 11,000 more.
NUMBERS:
↳ MRR: $667K
↳ Active Subscribers: 2,035
↳ Net MRR Churn down 51% in the last 12 months
LESSONS LEARNED:
- A lot of problems can be solved by simply improving the product
- Solely focusing on your ICP will build a better business.
- It is very hard to scale exceptional high touch support as your customer base grows at a fast pace. We now have an amazing team in place, with tuned processes, and are treating support as an extension of the product itself. (thank you to everyone for their patience as we worked through this growth, many more improvements on the way)
LFG :)
50
6
122
5,625
If you:
- have no customers
- or are building an internal tool
Don't read the code.
If you:
- are shipping software at scale to real customers with real consequences.
Read the fucking code : )
6
19
1,354
Stuart Chaney retweeted
Some employees are scared that ai will replace them or devalue their skills
If they are spreadsheet masters, and have spent two decades perfecting v lookups, then what are they suppose to do about this new robot that can one shot their workflows
The irony is, if they just leaned in and learned ai with the same passion they learned excel, they would be worth 5x to the org
They would make more money, they would be future proof, they would get promoted
I don’t need anymore people who know spreadsheets
I need 50 people who are passionate about agents
And the beauty is its brand new.
No one has more experience than anyone else
Amazing time for the curious and interested!
38
17
300
33,764
early jev results - pretty incredible
3.1× faster and 72% cheaper
too early to tell but accuracy seems to be about 40% better than gpt-5.4-nano also
we analyze sentiment, urgency and if a message needs a response in slack
After co-inventing ChatGPT, I kept asking myself: why have superhuman chat models not led to AGI?
I’ve spent the last 2 years in stealth building a new way to train models (RLCD), and a new type of frontier AI model that we are releasing today: Jev
• 20-200x faster
• 40-400x cheaper (w/ output tokens free)
• Frontier composable intelligence optimized for decisions
AFAICT the shortest path to AI-based economic revolution
1
15
1,110
Devin is the best software product I have ever used hands down
We are:
- 2 veteran engineers (inc me) and 1 PM
- 100% code is generated by Devin
- 7x the pace of pre Devin
- $8M ARR now
: )
Who’s actually using Devin?
$900M monthly revenue. $48B valuation.
But seriously who’s actually putting Devin to work?
28
11
262
45,239
We're about to cross $8M ARR at Rivo, 100% bootstrapped. To celebrate - here's 115 meaningful product updates for Rivo Editions Fall 2026.
Rivo AI:
Access Rivo AI across the Rivo App, Shopify Sidekick, Rivo MCP and the rivo-cli. Ask questions about your Rivo programs in plain English and get answers grounded in your real data.
Rivo Accounts Full Loyalty Experience:
Every Rivo loyalty touchpoint, now inside of Rivo Accounts. Redeem Rewards, Free product and access your entire loyalty portal from Rivo accounts.
Enterprise Reporting:
New Reports Section, Report Filtering, Benchmarking and new analytics like Cumulative outstanding balances, liability waterfall, upcoming expirations, membership attach rate.
Discount Functions
Customizable Free product redemption, Multi variant Gift with purchase and full price discounting in our rebuilt discount functions setup.
Loyalty <> Subscriptions
First class integration support across all major subscription platform is now live across Stay AI, Ordergroove, Skio, and Recharge.
- Auto apply discounts to upcoming subscriptions
- Give customers the ability to apply loyalty redemptions directly to the cart or apply to an upcoming subscription
- Auto apply redeemed free product to upcoming subscriptions
- New Subscription earning rules
POS:
Store Credit at POS, Auto-enroll POS customers after purchase, points to store credit options.
Also:
Earn points/credits by sharing your IG/TikTok handle
Convert Points to Native Shopify Credit at checkout
Wallet Pass Push Notifications based on Location
Bulk operations for faster processing
Discount Combinations by Program
Audit Logs for In-app actions
More Checkout Extensions
Birthday Rewards
and lots more….
Rolling out today.
9
3
45
3,310
the ability to collect reviews is the biggest differentiator in the Shopify app store.
stops 99% of slop apps getting traction
a human asking for a review in a support chat converts 50x better than an in-app popup
will be interesting in 12-18 months when agents can truly replicate human support reps to collect these on autopilot
(apps won't be disclosing it is an AI agent btw)
3
17
1,963
posthog cli is amazing
it can automatically:
1. analyze user sessions
2. find rage clicks
3. diagnose and fix the issue
repeat daily
2
17
790
my peak podcast content
In just over an hour, I'll be live with @unclebobmartin
We'll be figuring out if software fundamentals still matter in the age of AI.
Don't miss it:
piped.video/live/zcLPGC-tvgk…
1
5
388
100% of our Pull Requests have been through cloud agents in the last 6 weeks.
Laptops don't scale
Teams building with coding agents in Linear now ship 6.5x as much as those that don't.
That's one stat from a much bigger look at how teams build with AI, from analyzing real usage data in Linear.
Read the full story at linear.app/data
5
557
highly effective Devin automation that costs me under $1.50 per day
Every day at 5pm:
- Devin trawls through our logs and finds the slowest queries in the app
- Creates a linear issue for each
- Fixes them
This would have taken a $200K per year engineer at least 3-4 hours per day previously.
9
15
218
31,450
the meat proxy
this is going to become the biggest issue in startups over the next 6 months - if it's not already
ALT https://gruhn.me/blog/2026-08-03/
4
4
27
1,846
1. Sahil is one of the best and first got me down this agentic engineering rabbit hole.
2. Most people dunking in the comments, but this is the inevitable direction of software.
1
5
410
YETI pushing signed in shopping hard
Sign In To Buy for new launches
1. Sign In customers in as many ways as possible
2. Collect better data from signed in customers
3. Repeat purchase rate goes up
PS. Use Rivo
1
19
2,206
