"Josef K. woke up one morning and couldn't access his bank accounts. His cards had been cancelled overnight. It took him hours to piece together why: someone, somewhere, had filed an anonymous complaint. The entire case had been opened, argued, and decided while he slept: no notice, no hearing, no chance to speak in his own defense. By the time he understood what had happened, the verdict was already final. He had lost a trial he never knew he was part of."
That is one possible future for AI in dispute resolution: Kafka's "The Trial", running at machine speed. It’s not the only possible future, nor is it an inevitable one. But it’s a likely trajectory when AI is left to decide alone: with no mechanism forcing it to explain a ruling, no path to appeal, and no institution built to catch it when it is wrong.
There is another possible future where AI represents an enormous opportunity for access to justice: a chance to bring fast, affordable resolution to disputes that traditional courts were never built to handle, and which now form a growing share of our digital lives. A future of near real-time justice, where someone files a case in the morning and receives a fair decision by the afternoon.
A decade later, this is the story of how that thesis shaped Kleros… and how our own experiments reshaped the thesis along the way.
A decade of research, summarized in one post:
blog.kleros.io/justice-in-th…