This account is currently inactive. Please reach us at @CalDigit or via email at Support@CalDigit.com for support and updates.

Based in United States
Please then re-download the Thunderbolt firmware updater from our website, preferably with a different browser if you have one available. Then please follow the steps in this YouTube video guide to see if you are able to successfully update: piped.video/watch?v=WOUnXmqS…
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The TS4 Firmware Update addressing M1 sleep issues is here. We're releasing the update on Windows today, and it will be available on macOS on Tuesday along with a knowledge base walkthrough article. You can get the update right here: downloads.caldigit.com
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Our TS4's new firmware version is imminent. This will address the sleep/wake behavior appearing on M1 devices. We're going through some final housekeeping for the update and will launch it later this week for both macOS and Windows.
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Are you referring to this part of our support page? The "Contact Us" button displays contact methods. But I can see how it may not be evident. I'll speak to our webmaster about bringing the button in line and removing the twitter suggestion.
Replying to @JayLD47
I don't see anything we got tagged in, sorry. This video covers a lot of the pitfalls users may see when trying to get dual monitors. Please note that while M1 Pro and Max macOS devices support dual monitors, base M1 devices only support a single monitor. piped.video/watch?v=bU6zZqby…
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Replying to @photojoseph
Absolutely - if you are on a Mac computer, look in your System Information application when the cord is connected to a Thunderbolt item. The speed should let you know the lowest data transfer speed of the chain (including the Thunderbolt item you are connecting to).
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Replying to @SS29642594
Great idea. That does sound like one awesome dock. We shall notify our R&D department of this request right away!
Thank you again for all the support. What a great start to a new year!
A Thunderbolt dock is great for adding more ports to a laptop or desktop computer, while also making it easier to reach those extra ports to connect or disconnect stuff. We tested 10 models with $7,000 worth of gear to find the best one. wrctr.co/2Qy2p6M
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Replying to @whuther @wudzi
That's great news!
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Replying to @wudzi @whuther
We’ll bug them for you too.
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Still no? You’re really twisting my arm here, discerning customer. How about I throw in this gif of a dancing bear to distract anyone else reading while you DM me for some free CalDigit swag? We’ll do it on 3. 1...2...3!
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The @TuffNano is here! Ever wanted to have every #macOS since Lion on a bootable SSD that fits in your pocket? Done. Want #Windows and #Linux too? Go for it!You can even color code the drives for installers/full OS or color code for each operating system.
We just released our @TuffNano! It’s a 500GB - 1TB SSD drive which can fit into your pocket and uses #USB 3.2 gen 2 to provide the fastest connection possible. Plus, it’s a @Tuff so you know it can take a beating and keep your data safe. Check it out! caldigit.com/tuff-nano
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Replying to @jamesmobbs @polds
If you have any questions about this unit, I’d be happy to answer them! Or if you just want peer pressure to buy the unit, I can do that too...
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We have an account with LVFS and we’re planning on doing a firmware update through this platform quite soon!
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The #CalDigit USB-C #ProDock was released last night! I’ve been using this dock with a #MBP and it was good (I’m spoiled by the #TS3Plus so nbd) but I just connected it to my #iPadPro and now I have a full workstation around a tablet. This is truly the #ProDock for the #iPadPro.
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Today, we're showing off how our fans love the AVPro2. If you're looking for a great drive enclosure with all the perks of a dock, you can't miss this classic. There is also a bonus TUFF drive in there - a sneak peak for tomorrow's #FanPhoto. #FanPhotos #AVPro2 #CalDigit
We're going to start hyping up the new USB-C Pro dock through the next few days, but I want to show off some of the #FanPhotos for different products.
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You should check out our #TS3Plus! It's updated technology but still the same great quality.
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Replying to @scottw
You're giving props to the @CalDigit account for support stuff? Seems like this is two bah's towards you! But in the end, all that matters is that you're happy with your product. Glad to hear that everything is working!
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Thanks @sparrk! It's always nice to have good work acknowledged. Please feel free to contact us if you have any further questions or concerns!
Trust us, we are the best.
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It's okay, you can buy our products on #sale. No one is going to call you cheap... #CalDigit #TS3Plus #Tuff #USBC #Thunderbolt3
#labordaysale starts today! Visit our website for more information👇 caldigit.com *Ends September 9th *U.S. stores only #caldigit #caldigitvr2 #caldigitts3plus #caldigittuff #caldigitt4 #thunderbolt3
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Keep an eye out for the USB-C Pro dock which has 2 DisplayPort ports and will be able to extend these monitors when connected to a Thunderbolt 3 host! It's coming out soon and exactly what you're looking for!
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WHAAAAAT? I'm both disappointed and happy for you. I'm so conflicted!!!!
One dock to rule them all One dock to lead them One dock to pave the way and altogether outshine them. #thunderbolt3 #ts3plus #caldigit
#repost @candlestickpark One dock to rule them all! The CalDigit TS3 Plus dock is by far the best Thunderbolt 3 one cord solution dock out there. It takes one TB3 port and adds 15 ports... (link: bit.ly/31P422s) #caldigit #caldigitts3plus #thunderbolt3
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As long as you have a great #thunderbolt3 dock, you're spending your budget well. Good choice on the TS3 Plus! But I may like those Portal stickers even more....
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Come on @CalDigit, we both know that this drive is TUFF enough for tea! #tuffenoughfortea #TUFF #usbc #greentea #pourover
Cold brew once a day, Tuff black all day everyday (link: bit.ly/2ZAcEtf) #caldigit #caldigittuff #usbc
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Replying to @KielO @SamTheGeek
Hey @kielO, if you haven't already, you may want to try an NVRAM reset and a power cycle of your unit. If you are unsure about how to do this, we created a helpful video with our least camera shy support team member. piped.video/watch?v=l2fpZ02W…
Right after our last #shoutout for a couple awesome accounts that recently followed us, immediately got followed by @caldigit_japan. Really @caldigit_japan?? Did you really need a #shoutout that badly??
Replying to @VigoKrumins
Hey Vigo! You should check out the USB-C dock - it can connect to your MacBook and has a DisplayPort port that you can connect to via an adapter. If you're okay with waiting a little bit we *may* have a USB-C Pro dock coming out that can connect with both USB-C and Thunderbolt 3!
I don't mean to peer pressure you into this decision, but you should definitely do it. Immediately, if not sooner. You know you want to!!! But seriously, if we can help you to answer any questions regarding how it will fit with your current setup, just ask.
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Come on @CalDigit - we both know that the TUFF drive goes better with steak than a salad! 🥩 #caldigit #usbc #SurfAndTUFF
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Replying to @MaxGraham
I mean... I have an opinion.... If you have any questions about the dock, I'd be happy to answer any questions. If not, I'll just add some peer pressure to buy our really cool dock.
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We just released a support video about authorizing your #Thunderbolt3 dock in #Windows10! Is that super specific and doesn't apply to most users? Probably. Should you watch it anyways and count how many times Jonathan forgets what to say next? Absolutely. piped.video/watch?v=A-qHyVAo…
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Did you know that we have a whole bunch of troubleshooting videos on YouTube that you can watch? @prattprattpratt seems pretty excited about watching them just for fun and so should you! Check them out here: piped.video/playlist?list=PL…
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