This is the official @CoinCorner Support account - we’re here to help! 🙂 Email: support@coincorner.com or DM for help. Do not tweet personal info publicly!
Hi George. I'm not quite sure I understand what you mean. A card linked to a CoinCorner account would continue to work with that account unless disabled by the user. Might be easier to drop us an email to support@coincorner.com and we can look into what the issue is.
There is currently a large backlog of transactions on the blockchain that are causing delays with onchain sends. Lightning sends on CoinCorner are unaffected.
Hi Jimbo. We operate on a brokerage model, where we back out to a number of different liquidity providers that are used by the top exchanges, so this represents the balance of our trades with them.
...'Scan NFC' and scan the card. It will then bring up a c290,000 sat invoice (card max) but you can change this to your required amount of say 1000 sats. Then when you hit 'Ok' it will pull the 1000 sats from your CoinCorner balance. Hope that helps. Adam
Hi. This is usually caused by the way some external wallets work. Rather than entering the invoice first and then scanning the card you need to do it the other way round. On WoS for example you click the three dots in the top right and then go to 'Advanced Settings' and then...
Our latest app updates are now available for download featuring bug fixes and improvements, including to the Send Globally feature for Pouch (Philippines):
iOS version 4.3.2
Android version 4.5.4
Our new Help Centre is now LIVE. We think it's a big improvement and will continue to work to improve this. Any feedback welcomed.🙏
support.coincorner.com/hc
For anyone who has bought, or is thinking about buying, a Bolt Card, this tutorial video by @BTCsessions will tell you all you need to know about the various ways it can be set up and used.
Hi, we're currently fixing some tech issues so you may experience some limited functionality for a time. We hope to have everything back up and running soon.