Simple troubleshooting only - no links/emails are shared in our messages to users. Need help? Go to support.metamask.io. NEVER share your Secret Recovery Phrase

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Replying to @ewanandrs
Please reach us at support.metamask.io/ through 'Contact Support' where we can collect some more details on your Swap & help you find these funds!
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Replying to @HumphreyFirst
Got it! Please reach us at support.metamask.io/ through 'Contact Support' so we can collect more details & take a closer look into this transaction with you.
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Replying to @HumphreyFirst
Cancelling a pending transaction requires gas to override the original attempt on-chain. If shown 'Cancelled' for an earlier attempt, the transaction was stopped, but any swap executed on Ethereum still requires gas. Thank you for the feedback, we'll be sure to pass it along.
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Replying to @HumphreyFirst
Hey Humphrey! To clarify, the $13.67 network fee goes entirely to Ethereum network validators to swap on Mainnet—not to MetaMask. Gas fluctuates based on congestion, regardless of which wallet you use. For lower network fees, you might want to try swapping on Layer 2 networks!
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Replying to @heyproject7
Hey there, MetaMask's warnings can come from either the community phishing-detect blocklist or Blockaid's automated scans. If it's the latter, you can submit a false-positive report directly at report.blockaid.io while we investigate the GitHub report your team also filed.
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Replying to @alexj_stl
Thanks for more details, definitely helps! Since it's happening across multiple networks & pairs, it's likely something account / connectivity-related rather than liquidity. Which wallet version are you on? Are you using a VPN? Have you backed up your SRP & reinstalled MetaMask?
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Hey Lisa, sorry to hear you're having issues with disappearing tokens, we understand how frustrating it is to manage positions like this. Reach us at support.metamask.io/ through 'Contact Support' so we can collect more information and better work towards a fix for this.
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Replying to @prb4x007
Really sorry to hear it's taking so long for your funds to arrive. Please reach us at support.metamask.io/ through 'Contact Support' and our team would be happy to take a closer look.
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Replying to @waleswoosh
We'd love to hear your feedback on the wallet and ways you would like to see it improve. Please DM us to chat.
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Replying to @I_am_Tandis
we present to you:
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Sorry to hear you are having trouble with the extension. We would be glad to troubleshoot any issues with you. Just send us a DM.
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What error do you receive when you try to swap? What device and version of MetaMask are you using?
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Replying to @shin20rionfx
MetaMaskウォレットの作り方、すごくわかりやすい解説でした!
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Replying to @dylanyu88
这种针对 iOS 系统的攻击确实要小心 🦊 几个实用的防护小习惯:系统保持最新版本、不点来源不明的链接(尤其是私信/群里发来的, 大额资产分散存放、避免单一设备/单一钱包承担全部风险。安全问题也欢迎随时联系官方支持~
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Replying to @_c3nd
What specifically do you find buggy? We always appreciate the feedback.
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Thank you for flagging. We have elevated this issue to our developers to investigate.
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Sorry for the delay. Please DM us with the link to your submission and we will try to get an update for you.
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Replying to @wmk_wm @MetaMask
If you believe your wallet has been compromised, please contact our Support Team. Go to support.metamask.io, scroll down to "Connect wallet," connect your wallet using the address that was compromised, and you will receive assistance.
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Replying to @codeswithroh
We are very sorry to hear this happened. Please reach out to our support team so we can assist you with your investigation. Go to support.metamask.io, scroll down to "Connect wallet," connect your wallet using the address that was compromised, and you will receive assistance.
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