Neil Kleiman@NeilKleiman

Northeastern University professor. Research & write about urban innovation.

Joined June 2012
35 Photos and videos
The greatest barrier to #urbaninnovation may be the least understood: Govt Culture. Now there's a guide to assist city leaders everywhere. Check it out at bit.ly/3tWRPcQ. Thanks @BloombergDotOrg, @BHcityleaders, @JimOnCities for supporting this transformative work.
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#HigherEd institutions are increasingly adept at deploying #AI. In a new brief I wrote with Eric Gordon & @Ling_Garcia we recommend how local govts can partner with these institutions to build #AI in the public sector. newamerica.org/insights/the-…

The AI Lab Next Door

Why universities are valuable AI partners for local governments, and how to build and leverage those relationships.

newamerica.org
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Excited to see @RoutFifty covered our piece on how #AI will increase demand for government services! A great conversation with Chris Teale. route-fifty.com/artificial-i…

AI risks creating a ‘demand machine’ for governments, report warns

Instead of making public-sector employees’ lives easier, the tech could create even more work, unless leaders rethink agency processes and workflows, researchers at New America said.

route-fifty.com
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#AI can create efficiencies in public systems, but it can also be a “demand machine,” amplifying citizens’ unmet needs. RethinkAI’s @Ling_Garcia & @NeilKleiman recommend the right kind of adaptation plan for responding to AI’s increased pressures. bit.ly/4qwuZTM

The Demand Machine: The Realities of AI-Powered Public Service

newamerica.org
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#AI can create efficiencies in govt, but it can also be a “demand machine,” amplifying citizens’ unmet needs. Check policy brief I just posted with @Ling_Garcia that recommends the right kind of adaptation plan for responding to AI’s increased pressures. bit.ly/4qwuZTM

The Demand Machine: The Realities of AI-Powered Public Service

newamerica.org
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Learn how to accelerate your policy research. #InnovateUS just posted free online course: Fast Field Scanning with AI that provides tools to speed up the process of finding and assessing AI-powered solutions. Read more on the Reboot Democracy blog: rebootdemocracy.ai/blog/inno…
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🛠 @BurnesCenter at @Northeastern Director @bethnoveck shares what New Jersey is doing to build an ethical framework for AI in state government in recent @govtechnews article “New Jersey Co-Creates AI Strategy With Public-Sector Staff”. Read more: govtech.com/artificial-intel…
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Very proud to celebrate the @WhatWorksCities Certification of 12 new cities. As a member of the WWC Standard Committee, it’s a pleasure to support cities committed to excellence in data-driven local government. #CitiesWinWithData bit.ly/WWC2024Cert

Results for America Awards 12 New Cities With Bloomberg Philanthropies What Works Cities Certific...

Five cities are the first-ever South American cities to achieve Certification. All seven cities met new equity and outcomes-based criteria

whatworkscities.bloomberg.org
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Congratulations to @bethnoveck, @BurnesCenter Director and core faculty member at our Institute, on her appointment as @NJGov’s first Chief AI Strategist! Beth will play a leading role in NJ's #AI-powered discoveries and economic opportunities. Read ⬇ bit.ly/48T15AF
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How *exactly* should govt take advantage of #AI. Check out full @HSGAC hearing from @bethnoveck @pahlkadot @biblauer. bit.ly/3SeNC0k

Harnessing AI to Improve Government Services and Customer Experience - Committee on Homeland...

hsgac.senate.gov
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⬇️read more about what @bethnoveck said at yesterday's @HSGAC hearing about how the public sector can use #AI for good, from @AlmsNatalie
Natalie Alms@AlmsNatalie
10 Jan 2024
capacity, capacity, capacity - the chorus from @bethnoveck @pahlkadot @biblauer to @HSGAC on what it'll take for govt to harness AI. As for what to expect from the committee, @SenGaryPeters says that he's zeroed in on AI and federal procurement nextgov.com/artificial-intel…
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Rare opportunity to step back and appreciate a (big) success. Could not be prouder to announce MPA I helped set up @TulaneSoPA is officially the John Lewis Public Administration Program bit.ly/3RRovx9

Tulane School of Professional Advancement honors late US Congressman John Lewis with name dedication

news.tulane.edu
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Neil Kleiman retweeted
Gabe Klein@gabe_klein
20 Sep 2022
I am very excited and humbled to announce that The @POTUS Administration has asked me to head up the Joint Office of Energy and Transportation, working with @USDOT + @ENERGY and the @WhiteHouse to implement crucial elements of the BIL and electrify the transport/mobility system:
Office of Critical Minerals and Energy Innovation
@DOECMEI
20 Sep 2022
As the 1st-ever Executive Director of the Joint Office of Energy & Transportation, @gabe_klein will oversee $7.5B in BIL funding to build a national electric vehicle charging network & other vehicle electrification programs across the @ENERGY & @USDOT energy.gov/articles/doe-and-…
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Please join us in welcoming @NeilKleiman! Neil is a Professor of the Practice in the School of Public Policy and Urban Affairs and a Senior Fellow at the @BurnesCenter. 🎉 Learn more about his work here ⬇️ cssh.northeastern.edu/facult…
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Always true: What gets measured, gets acted on. Cheers to @SecretaryPete for new #airline data dashboard that led to immediate improvements. nyti.ms/3RzGzMJ

Pete Buttigieg Is Trying to Fix Air Travel With a ‘Dashboard.’ What’s on It? (Published 2022)

The D.O.T. says its new interactive chart is compelling many U.S. airlines to publicly commit to pay for things like hotels and meals when flights are canceled or significantly delayed. But does it...

nytimes.com
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Neil Kleiman retweeted
Andy Kopplin@andykopplin
3 Sep 2022
Congrats to @MHechtGNO and @GNOinc for their vision and leadership on this game changing initiative!
Sarah Ravits@sravits
2 Sep 2022
‘A significant milestone’: New Orleans wins Biden's Build Back Better challenge for clean energy nola.com/gambit/news/the_lat… via @The_Gambit
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Neil Kleiman retweeted
The GovLab@TheGovLab
11 Aug 2022
This afternoon, @NeilKleiman hosted Powerful Partnerships, a #innovateUS summer series workshop! Participants got to learn how to create important cross-sector partnerships, and how to manage implementation challenges and risks.
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Changing the way things work in local government requires a shift in culture. We spoke with authors @NeilKleiman & @alexshermansong about their culture change guide for city leaders, which includes a 9-step framework, diagnostic tool, and case studies. bloombergcities.jhu.edu/news…
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To create digital products and services, governments have to embrace a culture shift. @nyuniversity researchers @NeilKleiman and @alexandershermansong developed a 9-step framework for transforming culture inside municipal government: bit.ly/3Ldktw1
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Organizational culture is the key to getting things done at any company, & that includes city government! The Dashboard can support city leaders & staff as they transform their organization's culture & create more innovative & collaborative places of work. cityhealthdashboard.com/stor…
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Neil Kleiman retweeted
Joy Bonaguro@JoyBonaguro
2 Jun 2022
CalData has started on a journey to develop a #dataethics toolkit for #california! Our blog post summarizes our key lessons to date. Includes an at a glance summary of 16 frameworks from across the world! PS: Let us know what we missed! 1/ medium.com/caldata/practical…
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