Make customer service a smooth sail with Zoho Desk, your customer service lifeguard 🛟⛵ Hop aboard: zurl.co/8xcNg

What makes @Zoholics special? Getting to connect with the people who use Zoho Desk every day 💚 And this time, on our home turf: Zoho HQ in Chennai! At Zoholics India, we had one-on-ones with our users, talked about what’s new in Zoho Desk, and explored what the future of customer service looks like in the agentic era. Lots to learn, share, and take back with us. Thank you to everyone who joined us. See you next time! ✨

From lead to support, bring sales and service closer with @Bigin and Zoho Desk. Give both teams a shared view of every customer, make post-sales handoffs smoother, and turn support resolutions into upsell opportunities. Join us for a live demo and Q&A to learn how to: 🔗 Connect sales and support with Bigin + Zoho Desk 🔎 Build a complete view of every customer 🤝 Make sales-to-support handoffs smoother ⚙️ Automate key workflows Register here: 10:00 AM PDT: zurl.co/SBQrB 3:30 PM IST: zurl.co/TPjuL

For almost four decades, @MotilalOswalLtd has helped millions navigate their financial goals across asset management, capital markets, investment banking, financial education, and more. We’re excited to have Motilal Oswal choose Zoho Desk to power their customer support. Zoho Desk centralises their customer support operations through intelligent case management and workflow automation, enabling faster, more consistent customer service across business functions. Read more here: zurl.co/hmKqE

Every Zoho Desk support ticket has a story, if you're looking in the right place! 🕵️‍♂️ Learn more 👇 iOS users: zurl.co/7wRoH Android users: zurl.co/pl10M #DeskTidbits

📣 We’re thrilled to announce that Zoho is now powering enterprise operations for Motilal Oswal Financial Services Ltd's (MOFSL) 15 business verticals that serve 10M+ customers. 🙌 Our unified enterprise platform has helped @MotilalOswalLtd modernize sales, customer engagement, and service operations, while maintaining agility and managing the stringent governance demands across its verticals. The deployment spans @ZohoCRM Plus, Zoho DataPrep, @ZohoDesk, @ZohoCliq, and @ZohoDirectory—tailored solution built to match the scale and complexity of MOFSL's diversified operations.Read more here 👉 zurl.co/dI5bv

37 years in business, and Cavitak has the energy of a team that's only just begun! Here's glimpse from our day with the Cavitak team. Watch this space 🎥 @strateworks

Behind the scenes with @ETMONEY 🎬 Stay tuned to meet the team simplifying personal finance for millions of Indians!

Upskill your future through Zoho Spark! A seat in our September VCRT session brings you closer to your next big skill upgrade. Choose your product, join our Zoho Spark VCRT sessions, and make your seat count. Zoho CRM Admin (CET):zurl.co/cxJH2 Zoho Desk (IST): zurl.co/5WEYz Zoho Desk (APAC): zurl.co/Tltpl Zoho CRM (IST): zurl.co/Ppryx Zoho Campaigns (CDT): zurl.co/lYZNX Zoho Projects (CDT): zurl.co/Xcfoa Zoho Mail (APAC): zurl.co/3p5Pp Learn. Practice. Grow. #UpskillyourfuturethroughZohoSpark #ZohoSpark #VCRT #ZohoTraining #UpskillWithZoho #CareerGrowth #ProfessionalDevelopment #ZohoCRM #ZohoDesk #ZohoCampaigns #ZohoProjects #ZohoMail

Hi team, sharing Desk's post for today: How does AI read your help desk data? How secure is your customer information? How can admins use permissions to stay protected? Bring your all your security, privacy and data related questions to our Zoho Desk experts! 🔐 Start the conversation here: zurl.co/eQjAo

📣 Your favourite Zoho apps just got a new AI connection. ✨ Connect @ZohoCRM, @ZohoMail, @Bigin, @ZohoDesk, and @ZohoProjects with @GeminiApp to bring your work context into the conversation. Ask Gemini to find stalled deals, catch up on emails, draft support responses, or summarize project progress. You can even bring apps together. Try a prompt like: “@ZohoCRM @ZohoMail draft a renewal email for any account with a deal closing in the next 30 days, using our last email thread as context.” Here’s to less context switching and more getting things done. Read more here 👉 zurl.co/5N9cW

Your team has Zoho Desk. But are they making the most of it? See how Zoho DAP can get your team onboarded to Zoho Desk with interactive walkthroughs and contextual guidance at every step, right inside their Zoho Desk workspace. Register here for the webinar: zurl.co/45hZj

Zoho MCP connectors are coming soon to Google Gemini! ✨ Ask Gemini for the latest on a customer account—pull sales performance updates from @ZohoCRM, deal insights from @Bigin, email context from @ZohoMail, support history from @ZohoDesk, project updates from @ZohoProjects, and more.