Bitget will begin resuming withdrawals in orderly phases following the security incident identified on September 24. The vulnerability involved in the incident has been identified and remediated. Bitget's security and technical teams have since been conducting additional validation and security checks across the withdrawal infrastructure, while independent cybersecurity experts Mandiant and SlowMist continue to support the investigation. The temporary withdrawal pause remains a security measure and is not related to the availability of user assets. User account balances remain unaffected, and Bitget's Protection Fund covers the financial impact of this platform-wide incident. Withdrawals will resume in an orderly manner once these security checks are completed. The current withdrawal resumption schedule is as follows: > Sep 28, 8:00 (UTC): BTC (Bitcoin Network) > Sep 29, 8:00 (UTC): ETH (Ethereum, BSC, Arbitrum, Base, Optimism) > Sep 30, 8:00 (UTC): USDT (Ethereum, BSC, Solana, Tron) > Oct 2, 8:00 (UTC): Other Tokens / Fiat / P2P Our objective is to restore withdrawal services across all supported assets and networks as quickly and safely as possible. The incident remains contained, and no further unauthorized transfers are possible. User funds are unaffected throughout this process. Trading and deposits continue to operate. Users do not need to take any action ahead of the rollout. Withdrawal availability will be reflected directly on the Bitget platform, and users are advised to follow Bitget's official channels for updates.

𝗜𝗠𝗣𝗢𝗥𝗧𝗔𝗡𝗧 𝗨𝗣𝗗𝗔𝗧𝗘𝗦: The withdrawal plan will be announced by September 26th, 4:00 AM UTC. We appreciate your patience on this matter. Based on the latest onchain tracing and classification of transactions, assets equivalent to approximately $387.5 million were transferred to attacker-controlled addresses across multiple networks. The revised figure reflects a more complete accounting of transfers that occurred during the incident, adding affected assets on Zcash and TRON that were not included in the initial estimate. It does not reflect further unauthorized transfers. The incident remains contained and no further unauthorized transfers are possible. The incident involved assets across Ethereum and several EVM networks, XRP Ledger, Zcash and TRON. The primary attacker-controlled receiving addresses identified to date are: → EVM: 0x770b10b273fc44fe9197d6bf20f145c2e98463ee → XRP: rwNhefsz1UQEusxhCvHip3RANinWi4CTck → ZEC: t1WgMdtND8NF7NDUuYmq8MpMj1NTCXkMDVG → TRON: TBWNguTTgezw9dVorX441C6nDrZpRxYwKD The confirmed affected assets include XRP, ETH, USDT, ZEC, USDC, USDT0, XAUt, BNB, AVAX and TRX. Our investigation and tracing efforts remain ongoing. The figures above reflect information confirmed at the time of publication and may be updated as additional transactions are classified and traced. The incident remains contained, with no further unauthorized transfers since the incident was contained, and the investigation with Mandiant and SlowMist remains ongoing Withdrawals remain temporarily paused while additional security checks and remediation are underway. Bitget will continue to provide verified updates on the investigation, asset recovery, withdrawal restoration and the User Protection Fund through its official channels. 𝘍𝘰𝘳 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘱𝘶𝘳𝘱𝘰𝘴𝘦𝘴 𝘰𝘯𝘭𝘺.

Thanks to everyone’s concern regarding wallet security. Bitget Wallet is a self custody wallet, which means user assets remain onchain under users’ control. In short, Bitget Wallet users’ assets are not affected by the Bitget Exchange incident. The team has been doing precautionary checks and reviews of internal systems too just in case, and no security impact has been found. Meanwhile I noticed quite a few scam posts impersonating Bitget Wallet and spreading phishing links. Pls be cautious and alert, and check updates from only official sources. Incidents like this are unfortunate for the industry, but I’m sure Bitget exchange will ride through this and emerge stronger.

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