At Shoptalk Fall, Firstsource & Zendesk are showing retail leaders what it takes to build Intelligence That Operates across their entire operations, so the teams and systems behind every order are ready for peak and keep up through it.
If you're in Nashville, come meet the team.
FY26: 19.7% YoY growth. 17 large deals. US$1B+ revenue.
The proof isn't in the numbers. It's in faster appeals, lower costs, fewer failures for our clients.
That's Intelligence That Operates.
Annual Report → firstsource.com/annual-repor…#AnnualReportFY26
Our Vice Chairman has been honored among India's Top 50 Successors by Hurun India. This recognition reflects visionary leadership, responsible stewardship, and a commitment to building enduring institutions.
Congratulations on this well-deserved honor, @shashwatgoenka!
As the US marks 250 years of independence, we celebrate the enduring spirit of innovation, resilience, and partnership that continues to shape the future.
To our clients, colleagues, and communities across the US - thank you for trusting Firstsource to be part of your journey.
Firstsource has joined more than 1,100 organizations in signing the UK Race at Work Charter, reaffirming our commitment to advancing racial equality and inclusion across our UK operations.
Sometimes the next opportunity is closer than you think.
Through Wings Within, our internal mobility program, Bryan James Badrina embraced a new challenge that pushed her to learn, adapt, and grow.
Ready to explore your own path? Apply now: careers.firstsource.com/?utm…
Firstsource and AppliedAI are reporting real outcomes from live AI deployments: a 95% reduction in provider data processing time and 5-10x higher admissions workflow throughput.
This is what Intelligence That Operates means in practice.
🔗 firstsource.com/newsroom/pre…
Welcome to #LifeAtFirstsource, Arunava Bhattacharjee.
Looking forward to building the next chapter of our journey together, as we strengthen our talent supply chain to support scale, agility, and long-term growth.
#Leadership#Firstsourcer#FirstForce
In the NEAT 2025 assessment, NelsonHall has named Firstsource a Leader in CX Services Transformation in the Overall Market Segment - validating our shift from traditional CX delivery to AI-first, outcome-led experiences.
How do you scale AI responsibly and with agility? Hear Karan Kapoor & Alfiya Timorshina share real use cases at #NeurIPS2025 - from large-scale data ops to evaluation frameworks.
🗓 Dec 3 | 4:15 PM PST
📍 Exhibitor Hall A/B, San Diego Convention Centre
🔗neurips.cc/virtual/2025/loc/…