The Questions to ask your Broker before renewal.
Write these down or copy and paste them.
1. How much are you paid on my account — ALL of it? Commissions, overrides, bonuses, contingent compensation, retention payments, trips, and anything else, direct or indirect.
2. Who actually pays you — me, or the carrier?
3. Do you earn more when my premiums go up?
4. Am I a fiduciary of this health plan?
5. Will you accept fiduciary status on this plan, in writing?
6. What do my hospital contracts actually pay as a percentage of MEDICARE — not as a "discount" off billed charges?
7. Do I own my claims data, and will I receive it — complete and monthly? Detailed?
8. Who keeps the pharmacy rebates — and can we audit the PBM contract?
9. Will you help me pull the federally mandated machine-readable files and see the actual negotiated rates at my top hospitals?
10. If I use a network, are fees charged for negotiation of out-of-network claims?
Pro Tip: The fiduciary liability on your health plan is yours, and employees have started suing plan sponsors over exactly the money these questions expose. Your broker keeps the commission either way. If they can't answer these questions clearly, confidently, and in writing, they're either uninformed or working for someone else's benefit — not yours. Walking away isn't rude. It's prudence, and prudence is your legal duty.