This is one of our favorite events each year. So many takeaways, just in time for BFCM. Do. Not. Miss. Aug 28, 1-4 EST. Lineup is insane. And @mikemanheimer will be there! 9operators.com/black-friday?…
Ask Shopper lets you ask questions about your business that pulls from thousands of valuable customer conversations. @ringmybeller explains it best from his guest room closet.
Running Postscript + Shoptin? 👀
Onsite Opt-in now captures SMS subscribers right at checkout — flowing into Postscript and AI-eligible from day one. Grow your list from traffic you already have. postscript.io/blog/onsite-op…
Conversations on Shopper just got more interactive on RCS. Subscribers now automatically see tappable Suggested Replies and Product Link Action buttons inside their Shopper conversations. Nothing to turn on for current brands using it. It's live!
Shopper now escalates to @gorgiasio and @Zendesk. Full context handed off. Subscriber stays in the same SMS thread. Shopper resumes when the ticket closes. 92% of conversations never need this — but the 8% that do, now do it right. 🫡 postscript.io/launch
Introducing Skeptics — a Postscript original series.
Meet the team at Fizzzy Soda, a spiritual soda brand.
Watch what happens when a growing ecom brand discovers the power of SMS…and AI.
Watch episode one now. 👇
AI can scale support. Human connection keeps it good. Join Gorgias, Consio, Postscript, Simplesat, SunnyRoad, and TalentPop on April 9 at 2 PM ET for a live session on how ecom brands are using AI to grow CX without sounding like a bot. RSVP: dtcx.events/humanvsai2026/po…
RCS vs SMS: +35% EPM. +50% CTR. +29% CVR.
We recently added video support and calendar actions to RCS at Postscript.
The gap between "a text message" and "an actual brand experience" keeps getting wider.
Apply now: bit.ly/48l5X3o