[How we use Notion at our small business] As promised - here is the 12 minute video! loom.com/share/908c0b49d3ea4…

The more someone complains, the less accurate their view of reality is. Because usually you're complaining about reality not meeting your expectations. But that's not reality's fault. It's your fault that reality didn't meet your expectations. Obviously stuff can happen in the world that's unfair, and that sucks, and you should point it out. But the complaining bit to yourself? Reality's 1,000 and 0. Undefeated. Total knockout. If you've got a friend who's always complaining, I don't think they understand how the world works. They straight up can't. Because if they did, their expectations would be closer to it, and they wouldn't be complaining as much.

Mark says AI can create a new problem: making every other part of the customer experience look worse by comparison. He shares how one AI maintenance solution raised resident expectations so much that clients became frustrated with the non-maintenance response — and why he had the same experience using AI during a flood at one of his properties

Mark says the highest-leverage activity we can do is invest in ourselves. He uses Stephen Covey’s idea of balancing production with increasing our production capability to explain why entrepreneurs often neglect their own growth while staying focused on getting more work done.

If I had to compress one important idea I've learned about podcasting, it would be this: "notice what you have an contagious irrational passion for -- and bottle it up for the rest of us" Contagious, irrational passion. If your interest level is rational...you're not gonna make it. Irrational is you fall asleep listening to old talks on youtube about it. You read everything you can get your hands on. You care about it far beyond it's usefulness to you. Contagious is also important. You know how some people's laugh makes you laugh, even when the joke isn't funny to you? You need that as a creator. Your passion must be so contagious that you get me excited about stuff I don't even care about. I watched a youtube documentary yesterday on the best scrabble player in the world. 5 minutes before that, I didn't care. But 5 minutes into it, I was hooked. The guys excitement about this scrabble god was contagious. Most people don't have anything they're irrationally, contagiously passionate about. That's fine. Most people don't need/deserve to have a popular channel. But I suspect many more people could have one, than currently do. That's because most people underestimate themselves. They think they need some special skill or experience. Nope. And even if you do notice it, most people lack courage to actually go for it. They're so afraid to fail, they will instead will try to fit for what they're guessing people want. No no no. bad bad dumb dumb. Gotta own what you nerd out about. For me, that's business & life wisdom. I love underdog entrepreneur stories. I'm a sucker for a good quote. I love brainstorming bad business ideas. I love marketing/growth hacks. So I bottled that up into a podcast. 100M+ downloads later, I get paid handsomely to talk to my friends who are also business junkies. Not everybody has contagious irrational passion, but if you do -- don't underestimate it. You can tap dance to work everyday, and make hundreds of millions of dollars as a byproduct. Bill Simmons has an irrational, contagious passion for sports & pop culture. For 20 years he's been podcasting & blogging about it with his friends. David Senra is irrationally passionate about biographies of great men. There's a dude on youtube called "Ryan Hall Y'all" who's obsessed with the weather. I don't care about the weather, but he's so into it, I'll get sucked in. True crime, food, business, movie breakdowns etc.. there's an infinite number of niches. But it's harry potter. you don't choose the niche. the niche chooses you. It's already chosen you. You just have to notice & accept it

Do I know anyone who is an expert on marinas in New York State? Please slip into the DMs. Thank you!

PSA: I'm experimenting with short-form video on TikTok. Follow me there if you enjoy property management content, esp. behind-the-scenes takes on PM news. I'm starting from ZERO - only just now passed 100 followers 😂 tiktok.com/@peterlohmann

It’s true - @MatznerJon does business from his hot tub.

I turned 41 this year, and it feels like I just turned 40. Mark and I talk about how time seems to move faster as you get older — and how unsettling it is to realize how quickly a decade can disappear.

What happens if AI gets good enough to give DIY landlords a solution that handles everything? Mark argues that AI could eventually create cheap, powerful tools for the 60–70% of the market that self-manages — while also creating new partnerships with property managers when owners want an upgrade.

Turning 40 made Mark realize he wasn’t going to be young forever. He started running, went from the couch to a marathon in ten months, and began pushing himself in ways he hadn’t before. Then his dad gave him a reminder that makes time feel even more urgent: your 50s will be over before you know it.

I think property managers could end up getting pushed into doing the lowest-value work while other companies capture the better margins. Mark calls that the ‘Uberification of property management’ — where managers handle showings and evictions while other companies control everything else.

It’s true - and - LeadSimple has had this for a while now. Both are magical.

You can't actually "insure" medical care. I mean they tell you to bring the kids in every year, every person has a signficant procedure at some point, etc. It's not an unexpected expense that might not happen. It's like trying to insure your electric bill.

New episode of The Crane Podcast is out now! youtube.com/watch?v=cJH4lVSK…

Linear arrays (the huge stack of speakers from this Lenny Kravitz show tonight) are a miracle of sound engineering. Truly unreal performance.

YouTube going nearly two decades without a serious rival is the most insane level of dominance we’ve ever seen on the internet.

The best solution right now is (unfortunately) to force others to communicate on your preferred platforms. Eg - I simply refuse to communicate on Messenger or Telegram. You contact me on iMessage or WhatsApp, or we aren’t chatting. Sorry.

At the gym tonight, there just so happened to be about 8 high school guys in the sauna. The entire 15 minutes I was in there with them, the entire conversation was about Kalshi, Draftkings, and how the entire school is hooked. How they get gambling tips from TikTok, what kids are losing the most, who is taking the most money from their parents to gamble, how they sneak their parents identity to get around age limits, etc... Not to sound like that guy looking down on the younger generation but I had no idea how bad the online gambling situation was. This isn't the first time either. Anytime I'm around high school kids, all they talk about is sports and gambling. These online platforms really have that generation hooked and it's not going to lead to a good outcome.

About 10-15% of folks selling their business should just say “yeah I committed tax fraud every year previously, but now that we’re selling the business I did it properly for one year. Hope that explains the numbers.” And that would in fact explain the numbers.

Group Rate Internet is booming as a resident perk, and I'm seriously considering it. I polled my audience: more than half agree. But it overlaps with other PM internet options in confusing ways. More in Tuesday's newsletter + my blog: peterlohmann.com/blog/group-…